Location: Gurgaon (Work From Office)
CTC: Up to ₹6 LPA
Experience: 1+ Year
1+ year of experience in operations/support roles
Basic working knowledge of CRM tools like Salesforce, Leadsquared, Zoho, etc.
Good proficiency in Microsoft Excel (reports, basic analysis)
Strong coordination and communication skills
Detail-oriented with ability to manage daily operational tasks efficiently
About the role
This role is ideal for early professionals looking to build a career in operations. You will support day-to-day execution, ensure smooth process flow, and work closely with internal teams to drive efficiency and accuracy.
What you’ll be doing
Operations execution
Support daily operations and ensure tasks are completed within timelines
Maintain data accuracy and follow defined processes
Track key metrics and highlight issues proactively
CRM & data management
Work on CRM tools like Salesforce, Leadsquared, or Zoho for data entry and updates
Maintain lead data hygiene and assist in pipeline tracking
Generate basic reports and dashboards using Excel
Stakeholder coordination
Coordinate with internal teams like sales and marketing for smooth execution
Follow up on tasks and ensure timely closures
Maintain clear communication across teams
Process support
Follow existing processes and suggest improvements where required
Assist in implementing basic automation and workflow improvements
Identify and flag operational gaps or inefficiencies
What we’re looking for
Basic understanding of operations and data management
Good problem-solving and analytical mindset
Familiarity with CRM tools and Excel
Ability to work in a fast-paced environment
High attention to detail and ownership of tasks
Strong communication and coordination skills
Pay: ₹500,000.00 - ₹600,000.00 per year
Benefits:
- Food provided
- Health insurance
Work Location: In person
