Job Responsibilities
- Handle customer inquiries and complaints through calls, emails, chat, and in-person interactions.
- Provide accurate information about products, services, and company policies.
- Resolve customer issues promptly and escalate complex cases when required.
- Maintain customer records and update data in the system.
- Coordinate with internal teams to ensure timely resolution of customer concerns.
- Follow up with customers to ensure satisfaction and service quality.
Requirements
- Graduate in any discipline.
- Good communication and customer-handling skills.
- Basic computer knowledge and MS Office proficiency.
- 1–2 years of customer service experience preferred.
- Positive attitude and problem-solving ability.
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹35,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- total work: 1 year (Required)
- Customer service: 1 year (Preferred)
Language:
- English (Required)
- Hindi (Required)
Work Location: In person
