Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
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Drives End-to-End Delivery:
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The program spans multiple AI-enhanced workstreams; this role plays a critical role in orchestrating delivery across these AI-integrated teams, ensuring alignment of dependencies, timely escalation of blockers, and continuity across iterative releases
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Leverage Smartsheet's AI and smart features to surface delivery insights and automate real-time dashboards, improving transparency
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Ensure Strategic Alignment & Stakeholder Engagement: Aligns scope to Blue Chips, partners with IT/Business/Ops Readiness, facilitates change requests, balances team capacity vs demand, and presents regularly to executive forums (USP Monthly, PMC, Health Plan)
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Leverage Copilot capabilities for streamlining documentation and accelerating cross-functional communication, reducing manual overhead and enhancing collaboration
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Supports Full Lifecycle & Financial Governance: Oversees delivery through execution and warranty phases, while proactively managing budget tracking, variance resolution, and financial reporting accuracy
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Leverage AI-driven capabilities for more accurate financial reporting and delivery tracking; Resolves and/or escalates budget variances in a timely manner
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Design, develop, and deploy AI-powered solutions using no-code, low-code, and advanced platforms, translating business needs into scalable applications that enhance products, workflows, and decision-making
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Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications:
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Bachelor's degree or equivalent experience.
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Program & Delivery Management
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Stakeholder Communication
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Technical Tools Proficiency : Smartsheet AI features, Power BI; Copilot (Microsoft 365), MS Office (including Word, Excel, Outlook, PowerPoint, Access)
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Agile & Scrum Practices
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Experience with Rally (CA Agile Central)
Preferred Qualifications:
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Bachelor's Degree
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Agile Certification
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10+ years in program or release management, preferably in enterprise-scale migrations with multiple AI-enhanced workstreams
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Healthcare Industry experience
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Aha, and PPMO Optics experience
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Proven track record of leading complex delivery programs with multiple dependencies
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
