Job Title: Customer Support Executive
Workplace Type: On-site
Job Type: Full-time
Location: Malappuram, Kerala, India
Company Description:
A Canada-based taxi service company is hiring Customer Support Executives to support its customer operations. This is an excellent opportunity for freshers looking to start their career in customer service.
Job Description:
Responsibilities:
- Handle customer queries via phone, chat.
- Assist customers with taxi bookings, cancellations, and general inquiries.
- Resolve customer concerns in a professional and timely manner.
- Maintain accurate records of customer interactions.
- Deliver excellent customer service while following company guidelines.
Qualifications:
- Freshers are welcome to apply.
- Good English communication skills (spoken and written).
- Basic computer knowledge.
- Willingness to work in rotational shifts (shift details will be discussed during the interview).
- Strong interpersonal and problem-solving skills.
Compensation & Benefits:
- Accommodation provided
- Opportunity to work with an international (Canada) customer support process
- Training will be provided
Pay: ₹20,000.00 per month
Benefits:
Work Location: In person
