Sales Assistant
Job Summary
We are seeking a customer-focused and organized Sales Assistant to support the sales team in achieving business goals. The ideal candidate will assist with customer inquiries, prepare sales documentation, process orders, maintain accurate records, and help ensure a smooth sales process. This role requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.
Key Responsibilities
- Assist the sales team with daily administrative and operational tasks.
- Respond to customer inquiries via phone, email, and in person.
- Prepare quotations, proposals, purchase orders, and sales documentation.
- Process customer orders and coordinate with internal departments to ensure timely delivery.
- Maintain and update customer records in the CRM system.
- Follow up with customers regarding orders, payments, and service requests.
- Support lead generation activities and help schedule sales meetings.
- Monitor inventory availability and coordinate with the warehouse or operations team.
- Prepare sales reports and maintain accurate sales records.
- Provide excellent customer service and help resolve customer issues promptly.
- Assist in organizing promotional events, product launches, and sales campaigns.
- Perform other administrative duties as assigned by the Sales Manager.
Required Qualifications
- Strong communication and interpersonal skills.
- Proficiency in Microsoft Office (Excel, Word, PowerPoint) and CRM software.
- Excellent organizational and time management skills.
- Strong attention to detail and accuracy.
- Ability to work independently and as part of a team.
Preferred Skills
- Experience with ERP or CRM systems.
- Basic understanding of sales processes and customer relationship management.
- Strong problem-solving and multitasking abilities.
- Professional and customer-oriented attitude.
- Ability to work under pressure and meet deadlines.
Key Performance Indicators (KPIs)
- Accuracy and timeliness of order processing
- Customer satisfaction and response time
- Sales support efficiency
- Data accuracy in CRM and sales records
- Lead follow-up completion rate
- On-time preparation of sales reports and documentation
Work Location: Wazirpur Industrial Area
Employment Type: Full-time
Pay: ₹10,000.00 - ₹15,000.00 per month
Work Location: In person
