We are looking for a proactive and detail-oriented Implementation Executive to support the implementation, testing, and deployment of our Warehouse Management System (WMS). The ideal candidate will work closely with internal teams, clients, and developers to ensure successful implementation and smooth system adoption.
An IT background is not mandatory. Candidates with experience in warehouse operations, logistics, supply chain, or SaaS implementations who have strong analytical skills and an interest in software testing are encouraged to apply.
#Key Responsibilities
* Perform manual testing of WMS features, enhancements, and bug fixes.
* Create, execute, and maintain test cases and test scenarios.
* Identify, document, and track defects using Jira.
* Validate bug fixes and perform regression testing.
* Participate in User Acceptance Testing (UAT) with business stakeholders.
* Coordinate with developers, product teams, warehouse operations, and clients to understand business requirements.
* Support end-to-end WMS implementation and client onboarding.
* Configure WMS based on operational requirements.
* Prepare implementation documents, SOPs, user guides, and release notes.
* Conduct end-user training and provide post-go-live support.
* Monitor implementation progress and ensure timely issue resolution.
* Maintain project documentation and communicate project updates through email and meetings.
* Collaborate with cross-functional teams to improve system functionality and user experience.
* Assist in requirement gathering and process mapping for new customer implementations.
#Required Skills
* Experience in Manual Software Testing.
* Hands-on experience with Jira for bug tracking and task management.
* Good understanding of Software Testing Life Cycle (STLC).
* Strong analytical and problem-solving skills.
* Excellent communication and stakeholder management skills.
* Good documentation skills.
* Proficiency in Microsoft Excel.
* Professional email communication skills.
* Ability to work with multiple stakeholders and manage priorities.
* Willingness to travel to customer locations when required.
#Preferred Skills
* Experience in Warehouse Management Systems (WMS).
* Experience in SaaS product implementation.
* Knowledge of Warehouse, Logistics, or 3PL operations.
* Basic understanding of SQL.
#What We're Looking For
* Strong ownership and accountability.
* Excellent attention to detail.
* Ability to work independently and in a collaborative environment.
* Customer-first mindset.
* Quick learner with a passion for solving operational and system-related challenges.
#Success Metrics
* Successful implementation of WMS projects within timelines.
* High-quality testing with minimal production defects.
* Timely closure of Jira issues.
* Positive stakeholder and customer feedback.
* Accurate project documentation and implementation reports.
* Smooth client onboarding and post-implementation support.
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
- Health insurance
- Paid sick time
- Provident Fund
Application Question(s):
- Have you worked on any WMS before?
Education:
Work Location: In person
