About the role:
As a Senior Software Engineer in the Upsilon India/Vaayu team, you will build and operate software that powers Blackbaud’s Engineering System Platform — an internal developer platform designed to help engineering teams move from ideation to production faster and operate reliably at scale.
You will own the design, implementation, and operation of a robust Internal Developer Platform, allowing hundreds of development teams to deploy and manage thousands of services and cloud resources.
This is a hands-on coding role (you will spend most of your time writing and reviewing code), with strong ownership in production reliability, Kubernetes operations, and observability.
What you’ll do:
- Design, build, and maintain C#/.NET microservices in a microservice architecture, focusing on reliability, scalability, and operability.
- Contribute to services that support the cloud resource lifecycle (provisioning/management/decommissioning) for Azure resources used across the company.
- Participate in production support and on-call rotation; troubleshoot incidents using standard engineering workflows and ensure high-quality follow-through.
- Use telemetry/monitoring tools (Splunk, Grafana, Azure Monitor) to debug production issues, tune alerts, and improve system observability.
- Troubleshoot and operate workloads on Kubernetes (and AKS where applicable): pods, deployments, services, node-level symptoms, and operational tooling (kubectl/diagnostics).
- Collaborate in Agile delivery, using GitHub workflows (PRs, code reviews, branching, CI/CD patterns).
- Mentor junior engineers through code reviews, pairing, and production troubleshooting practices (communication and coaching expected).
What you’ll bring:
- 6+ years of professional software engineering experience.
- Strong C# / .NET hands-on development experience (must).
- Strong Azure experience (must).
- Strong Kubernetes experience (must).
- Proven production support and troubleshooting experience, with participation in on-call rotations (must). May need to work in rotating shifts in the future based on business requirements.
- Working knowledge of system administration (Linux fundamentals) and networking basics (DNS, TLS, routing, connectivity troubleshooting).
- Experience with Agile practices and GitHub usage (must).
- Strong communication skills and ability to work effectively with a globally distributed team, collaborating across time zones.
Nice to have:
- AKS experience (cluster operations, node pools, scaling, upgrades).
- Angular, TypeScript.
- Experience with observability and telemetry tools such as Splunk, Grafana, and Azure Monitor.
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Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.
