We are seeking Software Support - Trainee to provide technical support and maintenance for our dialer systems with Linux & SQL technology.
Candidates with knowledge in both SQL & Linux will only get shortlisted for interview rounds.
Locations : 1/1 BA, 3rd Floor, Mohammadpur,, Bhikaji Cama Place, New Delhi, Delhi 110066
Responsibilities include:
- Installing and configuring dialer systems, ensuring their optimal performance and functionality
- Troubleshooting and resolving technical issues related to dialer systems, including Asterisk and database errors
- Performing system maintenance and updates to ensure their smooth operation and optimal performance
- Providing technical support to clients and end-users, resolving their queries and issues related to dialer systems
Requirements:
- Experience 0-6months
- Bachelor's degree in Computer Science, Information Technology or a related field
- Knowledge in Linux installation and basic commands(Mandatory)
- Knowledge in Database(SQL, MySQL), queries, installation(Mandatory)
- Excellent problem-solving skills and the ability to troubleshoot technical issues
- Strong communication skills, with the ability to explain technical concepts to non-technical stakeholders
- Freshers can apply
About Teckinfo
Incorporated in 1995, Teckinfo Solutions Pvt. Ltd. is a leading product company in messaging & communication space. We provide Contact Center Software (Cloud based, Hybrid & On Premise), Helpdesk Software, Lead Management System & CRM products. Our products are highly scalable & flexible thus empowering organizations to engage with their customers & enhance their customer experience. We currently work In 30 odd industry verticals like Banking, Insurance, Telecom, BPO, Education, Healthcare etc. providing them with customized solutions.
We have a Team of 100+ professionals with multi-disciplinary skills. Headquartered in New Delhi, we have Branch / Site Offices in other cities of India viz.; Ahmedabad, Bangalore, Chennai, Gurugram, Hyderabad, Kolkata, Mumbai & Pune. Our Product implementations spread across India, South East Asia, Middle East and Africa.
Job Types: Full-time, Fresher
Pay: ₹8,000.00 - ₹9,000.00 per month
Work Location: In person
