JOB DESCRIPTION- SENIOR EXECUTIVE (OPERATIONS)
Overall Incharge of OPD, Admission and counseling department
- To resolve billing related issues/queries of patients (IPD & OPD)
- To provide detail estimate of treatment expenses to the patients in coordination with billing department.
- To handle payment related issues of the patients.
- Responsible for training and implementation of new process related to OPD services and IPD counseling.
- Bed Management (in case of scarcity), at the time of Admission
- Responsible for recovery of outstanding payments of admitted patients (except corporates)
- To record and interpret OPDfeedbacks and monitoring of turn around time of OPDconsultations. Continuous efforts to improve these indicators and take action in case of any non compliance.
- To check and sign detail cash summary of the previous day and handing it over to accounts department
- Responsible for departmental induction and duty roster of front office staff
- To take initiatives to improve upon the existing OP services and implementing the newer ones, in co-ordination with consultant’s inputs/suggestions and the approval of higher management.
Job Types: Full-time, Permanent
Pay: From ₹20,000.00 per month
Benefits:
Work Location: In person
