Job Title: Team Leader
Department: Sales
Reports To: Sales Manager
Job Summary
The Team Leader is responsible for leading and motivating the sales team to achieve monthly sales targets, ensuring excellent customer service, and supporting the overall sales operations of the dealership.
Key Responsibilities
- Lead and supervise the sales executives.
- Allocate daily leads and monitor follow-ups.
- Ensure achievement of individual and team sales targets.
- Guide and motivate the team to improve sales performance.
- Conduct daily sales meetings and review activities.
- Assist customers in selecting suitable two-wheelers and financing options.
- Ensure proper customer handling and timely delivery of vehicles.
- Coordinate with Finance, Insurance, Registration, and Service departments for smooth vehicle delivery.
- Maintain accurate sales reports and submit them to the Sales Manager.
- Train new sales executives on dealership processes and product knowledge.
- Resolve customer concerns and escalate issues when required.
- Ensure adherence to dealership policies and maintain discipline within the team.
Required Qualifications
- Bachelor's degree in any discipline.
- 2–5 years of experience in automobile or two-wheeler sales.
- Previous team handling experience is preferred.
Required Skills
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Sales and negotiation skills.
- Customer relationship management.
- Basic computer knowledge (MS Office/CRM).
- Ability to work under pressure and achieve targets.
Key Performance Indicators (KPIs)
- Team sales target achievement.
- Individual sales performance.
- Customer satisfaction.
- Lead conversion ratio.
- Timely follow-up and reporting.
- Team productivity and discipline.
Compliance: Stay updated on the latest vehicle and consumer legislation and best practices.
Job Types: Full-time, Permanent
Pay: ₹14,000.00 - ₹20,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
