Specialist - S&P - Procurement Ops
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Job Description
Transactional Support Services
Accurate and timely services delivery in P2P:
- PO creation and modification, open PO follow up
- Issue resolution (parked/blocked invoices)
- Procurement reporting for market
- Other tasks aimed to support market procurement teams
Ensure compliance with Nestle standards and procurement practices. transactions
Buyer Support Services
- Act as the first point of contact for buyer queries related to vendor compliance, systems, and processes
- Provide timely and accurate resolutions to buyer issues via email, ticketing systems, or calls
- Educate buyers on standard procedures, tools, and best practices
- Track recurring issues and recommend process improvements
.Procurement reporting for market
Data & Reporting
- Maintain transactional records and update systems with accurate status and documentation
- Prepare daily, weekly, and monthly reports on transaction volumes, turnaround time, and issue trends
- Analyze data to identify gaps, risks, and improvement opportunities
Process & Compliance
- Ensure adherence to internal policies, regulatory requirements, and audit standards
- Support process documentation, SOP updates, and knowledge base maintenance
- Participate in process improvement and automation initiatives
Responsibilities: Coordinate end-to-end procurement activities, including sourcing, vendor management, and contract negotiation, ensuring efficiency and compliance. Monitor, analyze, and report on procurement data to identify opportunities for cost savings, process improvements, and operational efficiency. Collaborate with internal stakeholders to align procurement activities with organizational goals, priorities, and strategic initiatives. Manage relationships with suppliers and vendors to ensure timely delivery, quality standards, and adherence to contractual obligations. Conduct supplier evaluations, performance reviews, and audits to drive continuous improvement and maintain high service standards. Develop, update, and enforce procurement policies, procedures, and best practices in compliance with regulatory requirements. Support process improvement initiatives and adoption of digital or analytical tools to enhance procurement effectiveness and decision-making.
Qualifications
Bachelors - Business Administration, Bachelors - Industrial Engineering, Bachelors - Logistics, Bachelors - Supply Chain Management, Masters - Operations Management
Certifications
APICS - Certified Supply Chain Professional certification (CSCP) - American Production and Inventory Control Society (APICS)American Production and Inventory Control Society (APICS), Certified Professional in Supply Management (CPSM) - Institute for Supply Management (ISM)Institute for Supply Management (ISM), Certified Purchasing Manager (CPM) - Institute for Supply Management (ISM)Institute for Supply Management (ISM)
Required Skills
Contract Management, Data Literacy, Drafting Agreements, Generative AI, Help Desk Operations, Microsoft Office, Procurement, Procurement Analytics, Procurement Operations, Procurement Systems, SAP Materials Management (MM), SAP Overview, Sourcing and Procurement, Supplier Management
Language
English (Required)
Language Proficiency -
Upper Intermediate - B2
Additional Job Location -
Job Type
Regular
Master Skill List -
S&P - Procurement Ops
Remote Type -
Office
Work Shift -
Day Job (India)
Why join Genpact?
- Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
- Make an impact – Help global enterprises solve business challenges that matter
- Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
- Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
- Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
