We are looking for a dynamic Admission and support Officer with a strong communication skill, a presentable personality, and the ability to build positive relationships with prospective and existing parents while ensuring smooth coordination within the organization.
Responsibilities
- Act as the first point of contact for parents for queries, concerns, and feedback
- Build positive and professional relationships with parents.
- Handle walk-in enquiries and make outbound calls to prospective parents and follow up on enquiries.
- Provide detailed information about curriculum, facilities, and fee structure.
- Manage admission documentation and process coordination.
- Coordinate with teachers, coordinators, and management for resolution
- Escalate critical issues to the concerned authorities when required
- Provide guidance and support to prospective students throughout the admissions process.
- Support retention and re-enrollment activities.
Requirements
- Bachelor’s degree in relevant field.
- 3+ years of experience in a school environment.
- Strong communication and convincing skills.
- Strong analytical and decision-making skills.
- Good interpersonal skills.
Work Location: In person
