Role Overview
The remote Freight Traffic Coordinator role is responsible for ensuring the safe and efficient flow of traffic in the container yard, in order facilitate fulfilment of Service Level Agreements and an optimized Customer Experience.
Key Accountabilities
Gate Operations Monitoring
- Remotely oversee inbound and outbound gate activity through live camera feeds and automated systems.
- Verify vehicle, container, and driver details for each transaction.
- Ensure compliance with company policies and procedures during gate operations.
- Provide remote guidance to drivers, such as directing them to designated drop-off or pick up locations within the yard.
- Open and close gates
Documentation Data Entry
- Accurately input container and trailer information into the facility’s gate management system.
- Maintain updated records of gate transactions, including times, dates, and other essential details.
Communication Reporting
- Act as the primary point of contact between remote operations and on-site personnel.
- Collaborate with drivers, dispatchers, and facility staff to resolve any discrepancies or
issues promptly.
- Generate daily reports summarizing gate activity and highlight any irregularities.
- Report equipment malfunctions or operational concerns to the appropriate on-site teams.
- Generate daily reports summarizing gate activity and highlight any irregularities.
- Report equipment malfunctions or operational concerns to the appropriate on-site teams.
- Ensure adherence to security protocols and compliance with safety regulations during gate
operations.
- Identify and report unauthorized access attempts or security incidents.
Pay: ₹40,000.00 - ₹45,000.00 per month
Benefits:
- Commuter assistance
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Ability to commute/relocate:
- Gurugram, Delhi: Reliably commute or planning to relocate before starting work (Required)
Education:
Experience:
- Logistics: 1 year (Required)
Language:
Location:
- Gurugram, Delhi (Required)
Shift availability:
Work Location: In person
