Experience: 10–12 years
Industry: Healthcare / Mental Health
Qualification : Master in the same Business, hospital
Role Scope: Business growth, revenue, P&L ownership, and end-to-end unit operations
Salary Budget: ₹1.5 – 2 LPM
Role Purpose
To lead organizational growth, revenue, and business strategy while owning end-to-end unit operations, ensuring clinical excellence, operational efficiency, and sustainable scalability.
This role combines strategic business leadership with hands-on unit management, ideal for a leader who can drive growth while maintaining strong on-ground execution.Key ResponsibilitiesA. Business Growth & Strategy
Develop and execute short-term and long-term growth strategies
Drive revenue through OPD/IPD services, corporate mental health programs, partnerships, and new service lines
Identify and expand new markets, locations, and business opportunities
Build and manage corporate, insurance, and institutional partnerships
Monitor competition, market trends, and pricing strategies
Own P&L, budgeting, forecasting, and cost optimization
B. Operations & Management
Manage complete unit operations (clinical & non-clinical)
Ensure compliance with healthcare regulations, clinical governance, and quality standards
Oversee doctors, psychologists, nursing staff, operations, admin, and support teams
Implement SOPs, process improvements, and performance benchmarks
Ensure high standards of patient care, safety, and satisfaction
Handle escalations, risk management, and crisis situations
C. Leadership & Stakeholder Management
Lead, mentor, and evaluate unit heads, managers, and senior staff
Collaborate closely with Clinical Director, HR, Finance, and Admin teams
Drive culture of accountability, performance, and ethical practice
Represent the organization in external forums, partnerships, and reviews
D. Performance & Reporting
Track KPIs related to growth, revenue, quality, utilization, and patient outcomes
Present performance reports and strategic insights to leadership
Ensure data-driven decision-making across operations
Key Skills & Competencies
Strong leadership with hands-on operational mindset
Proven experience in healthcare business growth and unit management
P&L ownership and financial acumen
Excellent communication, negotiation, and stakeholder management
Ability to balance clinical sensitivity with business objectives
