Roles & Responsibilities:
1. Customer Service & Play Area Management
- Welcome guests and children; ensure a friendly and safe environment.
- Monitor children's play to ensure safety protocols are followed.
- Handle customer queries, concerns, and feedback professionally.
- Enforce play area rules and promote positive behavior.
2. Hygiene & Safety
- Conduct regular checks of play equipment for cleanliness and safety.
- Disinfect surfaces, toys, and high-touch areas throughout the day.
- Follow all health & safety protocols for children and food handling.
3. Inventory & Stock Management
- Monitor stock levels play materials.
- Report low stock levels and assist with ordering supplies.
- Maintain a daily checklist for inventory and cleanliness tasks.
4. Event & Activity Support
- Assist in organizing and managing kids’ events, birthday parties, etc.
- Set up and clean activity zones before and after special events.
- Monitor children's play to ensure safety protocols are followed.
- Handle customer queries, concerns, and feedback professionally.
- Enforce play area rules and promote positive behavior.
Skills & Requirements:
- Good communication and interpersonal skills
- Child-friendly attitude and basic safety awareness
- Ability to handle customer service
- Prior experience in hospitality or childcare preferred
Work Location: In person