Job Summary
We are seeking an experienced and results-driven Senior Accounts Manager to manage and grow strategic client relationships. The successful candidate will serve as the primary point of contact for key accounts, identify business opportunities, ensure client satisfaction, and collaborate with internal teams to deliver exceptional service and achieve revenue targets.
Key Responsibilities
- Manage and maintain relationships with key clients and stakeholders.
- Develop a thorough understanding of client business objectives and requirements.
- Identify opportunities for account growth, upselling, and cross-selling.
- Prepare and deliver account plans, business reviews, and performance reports.
- Negotiate contracts, pricing, and service agreements.
- Coordinate with sales, finance, operations, and customer service teams to ensure successful project execution.
- Monitor account performance and resolve client issues promptly.
- Track revenue, profitability, and account metrics.
- Forecast sales and prepare regular management reports.
- Mentor and support junior account managers and team members.
- Ensure compliance with company policies and industry regulations.
Required Qualifications
- Bachelor's degree in Business Administration, Commerce, Finance, Marketing, or a related field.
- 5–10+ years of experience in account management, sales, client servicing, or business development.
- Proven experience managing large or strategic accounts.
- Strong negotiation and relationship-building skills.
- Excellent communication and presentation abilities.
- Proficiency in CRM systems and Microsoft Office Suite.
- Strong analytical and problem-solving skills.
Preferred Qualifications
- Master's degree (MBA or equivalent).
- Experience in the relevant industry sector.
- Professional certifications in sales, account management, or project management.
Key Skills
- Account Management
- Client Relationship Management
- Strategic Planning
- Business Development
- Revenue Growth
- Negotiation
- Financial Analysis
- Team Leadership
- Communication & Presentation
- Problem Solving
Pay: ₹50,000.00 - ₹60,000.00 per month
Work Location: In person