Develop and execute outbound transportation (Full Truck Loads, Part Truck Loads, Courier movements) plans aligned with dispatch schedules and customer commitments.
Ensure timely vehicle placement and dispatch from plants, warehouses, and distribution centers.
Optimize route planning and load consolidation to maximize vehicle utilization and reduce freight costs.
Monitor daily shipment movement and ensure adherence to delivery timelines.
Identify, onboard, and develop reliable transporter/vendor base across regions.
Negotiate freight rates and contracts to ensure cost competitiveness.
Monitor transporter performance (TAT, on-time delivery, incident rate) and drive continuous improvement.
Ensure availability of vehicles during peak demand and contingency situations.
Manage transportation costs against approved budgets and KPIs.
Analyze freight spend and identify cost-saving opportunities (mode optimization, consolidation, route changes).
Monitor detention, demurrage, and penalty costs; implement corrective actions.
Prepare and present MIS reports on logistics cost trends and savings initiatives.
Ensure high service levels (OTIF – On Time In Full deliveries).
Coordinate with sales, customer service, and distribution teams to meet customer delivery requirements.
Proactively address delivery delays, escalations, and service issues.
Drive continuous improvement in delivery lead times and customer satisfaction.
Ensure compliance with statutory and regulatory requirements (road permits, E-way bills, GST norms, safety regulations).
Maintain accurate and timely documentation for dispatch and invoicing.
Ensure adherence to company policies and audit requirements.
Manage insurance claims for transit damages and losses.
Utilize TMS (Transport Management System) and ERP systems (SAP/Oracle, etc.) for planning, tracking, and reporting.
Drive digitalization initiatives such as GPS tracking, e-POD, automated freight billing.
Ensure data accuracy and real-time visibility of shipments.
Track and report key KPIs: OTIF delivery, Freight cost per unit / ton / km, Vehicle turnaround time, Fill rate / load efficiency, Transit damage / claims
Prepare dashboards and periodic reports for leadership review.
Conduct root cause analysis and implement corrective/preventive actions.
Collaborate with: Warehouse/Dispatch teams for shipment readiness; Sales & planning teams for demand alignment; Procurement for vendor contracts & Finance for billing, audits, and cost controls
Ensure smooth coordination across internal and external stakeholders.
Identify potential transportation risks (strikes, weather disruptions, capacity shortages).
Develop contingency plans to ensure continuity of supply.
Manage crisis situations and minimize service disruption.
Lead and develop transportation team members.
Set performance goals and conduct regular reviews.
Drive capability building and process improvements within the team.
Foster a culture of safety, efficiency, and accountability.
