Job Title: Logistics Manager – Wellness & Healthcare
Location: Noida
Department: Operations & Supply Chain
About the Company
Goodveda is a fast-growing wellness and Ayurvedic healthcare brand focused on providing natural, research-backed solutions for chronic health conditions like diabetes, weight management, and overall well-being. The company operates on a D2C model, delivering high-quality health supplements directly to customers.
Job Summary
We are looking for a dynamic and detail-oriented Logistics Manager to oversee end-to-end supply chain and logistics operations. The candidate will be responsible for managing inventory, warehousing, courier partnerships, and ensuring timely delivery of products while maintaining cost efficiency and customer satisfaction.
Key Responsibilities
1. Logistics & Supply Chain Management
- Manage end-to-end logistics operations including procurement, warehousing, and last-mile delivery
- Ensure smooth order processing, dispatch, and delivery within defined timelines
- Handle forward and reverse logistics (RTO, returns, exchanges)
2. Courier & Vendor Management
- Coordinate with courier partners (e.g., 3PLs) for efficient delivery operations
- Negotiate contracts, optimize shipping costs, and maintain strong vendor relationships
- Monitor courier performance and service levels
3. Inventory & Warehouse Management
- Maintain optimal inventory levels across warehouses
- Track stock movement, demand forecasting, and replenishment planning
- Ensure proper storage, handling, and dispatch of healthcare products
4. Order Fulfillment & Customer Experience
- Ensure high order fulfillment accuracy and timely dispatch
- Monitor delivery KPIs such as TAT, OTIF (On-Time-In-Full), and delivery success rate
- Resolve logistics-related customer issues and escalations promptly
5. Data Analysis & Reporting
- Track and analyze logistics performance metrics
- Prepare daily, weekly, and monthly MIS reports
- Identify areas of improvement and implement process optimization strategies
6. Process Improvement & Compliance
- Develop SOPs for logistics operations
- Ensure compliance with healthcare, packaging, and safety regulations
- Drive continuous improvement in logistics efficiency and cost control
Required Skills & Qualifications
- Bachelor’s degree in Supply Chain, Logistics, Business Administration, or related field
- Minimum 4 years of experience in logistics/supply chain (preferably in D2C, wellness, or healthcare industry)
- Strong understanding of warehouse management, inventory planning, and courier operations
- Experience with logistics tools, ERP, or WMS systems
- Excellent analytical, problem-solving, and coordination skills
Key Skills
- Supply Chain Management
- Inventory Control
- Vendor Management
- Data Analysis (Excel/MIS)
- Problem-Solving & Decision Making
- Communication & Team Coordination
Preferred Experience
- Experience in D2C or e-commerce wellness brands
- Knowledge of reverse logistics (RTO handling) and delivery optimization
- Familiarity with platforms like Shopify, Amazon, or logistics aggregators
What We Offer
- Fast-growing startup environment
- Opportunity to build scalable logistics systems
- Exposure to the wellness and healthcare industry
- Career growth and leadership opportunities
Pay: ₹40,000.00 - ₹60,000.00 per month
Work Location: In person
