Designation: ERP & IT Manager
Department: Information Technology
Industry: Real Estate / Construction
Experience: 8–12 Years
Location: Mumbai
Job Summary
We are looking for an experienced ERP & IT Manager with strong expertise in Farvision ERP, Sales Automation, Property Management, Redevelopment, IT Infrastructure, Microsoft 365, G-Suite and IT Support. The candidate will be responsible for ERP administration, business process configuration, user support, IT infrastructure, security, asset management and L1 IT operations.
Key Responsibilities
Farvision ERP & Business Applications
- Manage and provide functional support for Farvision ERP across Sales, Customer Support, Material, Engineering and Finance modules.
- Administer Property Management and Redevelopment modules.
- Configure Farvision Document Types, Document Designs, Approval Workflows and Business Units (BU).
- Configure and manage Farvision Sales Automation lead flow and sales processes.
- Provide L1/L2 ERP support, troubleshoot user issues and coordinate with ERP vendors for escalations.
- Understand business requirements and configure ERP workflows/processes accordingly.
IT Budget, Assets & Software
- Prepare/check IT budgets and ensure timely fulfilment of hardware, software and IT infrastructure requirements.
- Manage IT assets, software licenses, inventory and lifecycle management.
- Ensure optimum utilization of IT resources and compliance with company policies.
IT Infrastructure & User Support
- Handle user incidents and service requests related to hardware, software, network, printers and other IT requirements.
- Provide support for OneDrive, Share Drive and other collaboration/storage platforms.
- Install and configure shared/network printers
Microsoft 365 & Google Workspace
- Administer Microsoft Office 365 and G-Suite/Google Workspace.
- Create, modify and deactivate user accounts.
- Assign and manage licenses based on business requirements.
- Troubleshoot user access, email, storage and collaboration-related issues.
Endpoint Management & IT Security
- Deploy application/OS patches through ManageEngine UEM.
- Monitor endpoint compliance, security status and system health through ManageEngine portals.
- Ensure systems remain updated and compliant with internal IT security requirements.
Data Backup & Storage
- Manage Synology NAS infrastructure, backup and data storage.
- Configure and manage department-wise shared drive access and permissions.
- Ensure regular backup monitoring and basic data recovery support.
Apple / Mac Support
- Configure and support MacBook systems.
- Troubleshoot Mac hardware/software-related issues.
- Coordinate with Apple support and maintain service/call logs.
AV, CCTV & Meeting Support
- Provide basic Audio-Visual (AV) support for meetings, presentations and Town Halls.
- Schedule and coordinate meeting-room IT/AV requirements.
- Configure and support CCTV DVR/NVR systems and troubleshoot basic CCTV-related issues.
Key Skills
- Farvision ERP – Administration & Functional Support
- Farvision Sales Automation
- Property Management & Redevelopment Modules
- ERP Workflow & Approval Configuration
- Microsoft 365 / Office 365 Administration
- Google Workspace / G-Suite Administration
- ManageEngine UEM
- IT Infrastructure & End User Support
- Hardware, Network & Software Troubleshooting
- Synology NAS & Backup
- Tally Installation & Configuration
- MacBook / Apple Support
- CCTV DVR/NVR
- AV & Meeting Room Support
- IT Asset & License Management
- IT Ticketing / Service Desk Management
- Team Management
Preferred Candidate
- 8–12 years of experience in ERP and IT infrastructure/support, preferably within Real Estate, Construction or Property Management.
- Strong hands-on experience in Farvision ERP administration and support is highly preferred.
- Good understanding of business processes across Sales, CRM/Customer Support, Materials, Engineering and Finance.
- Strong troubleshooting, vendor management, communication and team-handling skills.
- Ability to manage ERP applications along with day-to-day IT infrastructure and end-user support.
Pay: ₹800,000.00 - ₹1,100,000.00 per year
Work Location: In person
