Customer Support Executive – International Voice ProcessLocation: Work from OfficeShift: Rotational Night Shift (Any 9 hours)Working Days: 5 Days (2 Rotational Week Offs)Role & Responsibilities:
- Handle customer interactions through inbound and outbound voice calls
- Resolve customer queries and concerns efficiently
- Provide accurate information about products/services
- Maintain high standards of customer satisfaction and service quality
- Follow communication scripts and company guidelines
- Ensure proper documentation of customer interactions
Preferred Candidate Profile:
- Graduate from any discipline
- Minimum 1 year of experience in international voice process / customer support
- Excellent English communication skills (verbal & written)
- Comfortable working in night shifts
- Strong problem-solving and interpersonal skills
Perks & Benefits:
- Salary: ₹2.5 LPA – ₹4.5 LPA (based on experience)
- Two-way cab facility (within 17 km radius from office)
- Meals provided based on shift
- Stable 5-day work culture
Pay: ₹250,000.00 - ₹450,000.00 per year
Benefits:
- Food provided
- Health insurance
- Provident Fund
Work Location: In person
