JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
POSITION OVERVIEWThe AM Compliance of Compliance & Regulatory Operations leads strategic oversight of Special Economic Zone (SEZ) and Software Technology Parks of India (STPI) regulatory compliance across multiple client locations. This role drives comprehensive management of import-export documentation, SOFTEX declarations, foreign trade policy implementation, and strategic regulatory relationships with government authorities across India.
KEY RESPONSIBILITIESStrategic Compliance Leadership
Provides executive oversight of SEZ, STPI, and Domestic Tariff Area (DTA) compliance operations across Hyderabad and pan-India client facilities. Develops and implements enterprise-wide compliance strategies that optimize regulatory efficiency while mitigating organizational risk. Establishes governance frameworks for maintaining Letters of Approval (LOA), Letters of Permission (LOP), and all regulatory licenses and permits.
Regulatory Authority Relations
Cultivates and manages strategic relationships with SEZ authorities, STPI officials, Customs departments, and Directorate General of Foreign Trade (DGFT) representatives. Serves as primary liaison for regulatory inquiries, audits, and policy consultations. Navigates complex regulatory environments to secure favorable outcomes for client operations.
Import-Export Operations Management
Directs comprehensive SOFTEX declaration processes and bank attestations across authorized financial institutions. Oversees end-to-end import-export documentation, customs clearance procedures, and Importer-Exporter Code (IEC) profile administration. Manages duty-free import operations for all SEZ and STPI locations throughout India, ensuring compliance with prevailing foreign trade policies.
Tax Optimization & Procurement Strategy
Leads SEZ endorsement processes for invoices to maximize tax benefits on DTA procurement of goods and services. Monitors capital goods procurement activities and maintains BCLU (Bill of Entry for Capital Goods and Luggage) bond balance oversight. Identifies opportunities for duty optimization and cost reduction through strategic compliance planning.
Strategic Operations & Asset Management
Manages relationships with customs house agents (CHA) and oversees payment processes and performance monitoring. Drives strategic initiatives for bulk debonding of aged, obsolete, or redundant duty-free assets across STPI and SEZ units, optimizing capital deployment and regulatory standing.
Documentation, Reporting & Policy Intelligence
Ensures meticulous maintenance of all compliance documentation and regulatory approvals. Produces executive-level compliance reports, regulatory newsletters, and performance dashboards for senior leadership. Maintains continuous intelligence on policy changes, regulatory updates, and industry developments. Implements proactive compliance updates and ensures timely renewal of all permits and licenses.
REQUIRED QUALIFICATIONSEducation & Experience
Bachelor's degree in Law, Commerce, International Trade, or related discipline required. Minimum 10 years of progressive leadership experience in SEZ/STPI compliance operations with demonstrated mastery of Indian EXIM policies, customs regulations, and foreign trade frameworks. Proven track record of leading high-performing compliance teams and managing complex regulatory portfolios across multiple locations.
Core Competencies
Deep technical expertise in SEZ/STPI regulations, customs procedures, SOFTEX processes, and DGFT policies. Strong strategic thinking abilities with demonstrated success in regulatory risk management and compliance optimization. Exceptional stakeholder management skills with experience engaging government authorities, senior executives, and cross-functional teams.
PREFERRED QUALIFICATIONSAdvanced degree (Master's or higher) in International Trade, Law, Taxation, or related field. Professional certifications in EXIM operations, Customs procedures, or International Trade Compliance. Demonstrated proficiency with enterprise resource planning (ERP) systems and compliance management platforms. Experience implementing compliance automation tools and digital transformation initiatives.
COMPETENCIES FOR SUCCESSExecutive presence and strategic communication abilities
Change management and organizational transformation experience
Strong business acumen and commercial awareness
Analytical mindset with data-driven decision-making approach
Ability to operate effectively in ambiguous, evolving regulatory environments
Cross-cultural collaboration in pan-India operations
ABOUT JLLJLL (NYSE: JLL) is a leading professional services firm specializing in real estate and investment management. We help clients buy, build, occupy, manage and invest in a variety of real estate assets. We are committed to shaping the future of real estate for a better world by using cutting-edge technology to create rewarding opportunities and amazing spaces.
JLL is an equal opportunity employer committed to building an inclusive and diverse workforce.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
