Job Title: Front Office Executive / Receptionist
Location: [Company Location]
Reports To: Administration Manager / Office Manager
Job Summary
The Front Office Executive is responsible for managing the reception area, welcoming visitors, handling incoming calls, and providing administrative support to ensure smooth office operations. The role serves as the first point of contact for clients, visitors, and employees.
Key Responsibilities
- Greet and assist visitors, clients, and guests professionally.
- Answer, screen, and direct incoming phone calls.
- Manage the reception area and maintain a professional office environment.
- Handle incoming and outgoing mail, courier services, and deliveries.
- Schedule appointments, meetings, and conference room bookings.
- Maintain visitor logs and issue visitor passes as required.
- Provide administrative and clerical support to departments.
- Manage office supplies inventory and place orders when needed.
- Assist in travel arrangements and accommodation bookings.
- Maintain records, files, and databases accurately.
- Handle customer inquiries and direct them to the appropriate department.
- Support HR and administrative activities when required.
Required Qualifications
- Bachelor's degree or Diploma in Business Administration, Commerce, or a related field.
- Proven experience as a Front Office Executive, Receptionist, or similar role (preferred).
- Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Professional appearance and customer-service orientation.
Key Skills
- Communication and interpersonal skills
- Customer service
- Telephone etiquette
- Time management
- Problem-solving
- Attention to detail
- Multitasking
- Professionalism
Working Conditions
- Full-time office-based role.
- Standard business hours with occasional flexibility as required.
Salary Range
- Depending on experience, qualifications, and company policies.
Sample Resume Keywords: Reception Management, Visitor Handling, Call Management, Administrative Support, Scheduling, Customer Service, Office Coordination, Record Keeping, MS Office, Front Desk Operations.
Pay: ₹10,000.00 - ₹15,000.00 per month
Benefits:
- Food provided
- Paid time off
- Provident Fund
Work Location: In person
