Position Title - Product Manager (Integrations)
Position Summary
We are seeking a Product Manager, APIs & Integrations, based in India, to join our growing Product Management team. This role will deliver the roadmap and execution for our product and third-party systems through a single, unified integration process.
This individual will collaborate closely with engineering, design, compliance, client success, and partnerships, to deliver scalable, secure, and user-centric integration solutions. The ideal candidate brings strong product thinking, technical fluency, and a deep understanding of APIs, integration patterns, and platform products.
Essential Duties and Responsibilities
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Own the road map execution for APIs and integrations.
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Partner with engineering and architecture to design scalable, secure, and reliable APIs, webhooks, and integration frameworks that span both products.
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Lead discovery with customers, partners, internal stakeholders, and developers to identify integration pain points and opportunities across the combined product portfolio.
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Prioritize features and enhancements across APIs, webhooks, data exchange, authentication/authorization, and partner integrations, balancing near-term unification work with long-term platform investment.
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Create detailed product requirements, epics, and user stories with clear acceptance criteria for API and integration capabilities spanning both products.
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Drive improvements to developer and implementation experience, including API usability, documentation, on-boarding, and support, with a single set of standards across the platform.
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Define success metrics for integrations and APIs, such as adoption, time to integrate, reliability, usage, and partner/customer satisfaction, measured consistently across both products.
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Collaborate with compliance and security stakeholders to ensure APIs and integrations meet regulatory, privacy, and data protection requirements across both product lines.
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Work closely with the Sr. Product Manager for go-to-market, implementation, and client-facing teams to support launches, partner enabling and customer adoption of unified integration capabilities.
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Monitor product performance, integration health, and customer feedback to inform future enhancements and ongoing consolidation work.
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Stay current on industry trends, competitor offerings, and best practices in APIs, integrations, and platform product management.
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Define API versioning, life cycle, and deprecation strategies that account for both legacy product surfaces and the unified platform target state.
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Partner with technical teams on authentication and authorization approaches such as OAuth, SSO, API keys, and role-based access, standardized across both products.
Minimum Qualifications (Knowledge, Skills, and Abilities)
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3–5 years of experience in product management, platform product management, or business analysis in a SaaS or enterprise software environment.
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Experience working on APIs, integrations, platform products, or technical product areas.
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Strong understanding of REST APIs, webhooks, data mapping, system integrations, and common integration patterns.
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Demonstrated ability to think strategically across multiple products or systems and unify them into a single, coherent process.
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Ability to translate technical concepts into clear business requirements and product decisions.
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Experience writing user stories, requirements, process flows, and acceptance criteria for technical products.
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Strong analytical and problem-solving skills with the ability to use data to inform prioritization.
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Familiarity with Agile/Scrum development processes and cross-functional product delivery.
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Excellent communication and collaboration skills, with the ability to work effectively across technical and non-technical teams and across geographies (including close partnership with US-based stakeholders).
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Experience with tools such as JIRA, Notion, Postman, or equivalent.
Preferred Qualifications
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Experience in HCM, talent management, HR tech, healthcare, or other regulated software environments.
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Familiarity with integration platforms, middleware, iPaaS tools, or developer platform tooling.
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Exposure to API documentation standards and tools such as OpenAPI/Swagger.
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Experience working with external technology partners or marketplace ecosystems.
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Bachelor's degree in Computer Science, Information Systems, Business, or a related field.
Shift - 2nd Shift - 2.30 pm IST - 11.30 pm IST
Co-ordination with different stakeholders and owning requirement is MUST
