Role Purpose
The HR role is responsible for managing recruitment, onboarding, employee coordination, attendance, records, staff communication, and retention support. The ideal candidate should be organized, professional, people-oriented, and able to handle clinic staff requirements smoothly.
Key Responsibilities
- Handle end-to-end recruitment for clinic roles such as receptionists, therapists, nurses, counselors, support staff, and coordinators.
- Screen resumes, shortlist candidates, schedule interviews, and coordinate with management.
- Conduct onboarding and joining formalities for new employees.
- Maintain employee files, records, attendance, leave tracking, and documentation.
- Support staff communication, internal coordination, and issue resolution.
- Assist in performance follow-up, warning letters, and exit formalities when needed.
- Help maintain a positive work culture and professional discipline in the clinic.
- Coordinate training, orientation, and basic staff development activities.
- Ensure proper HR record keeping and timely updating of employee data.
Required Skills
- Good communication and interpersonal skills
- Strong coordination and follow-up ability
- Basic to good knowledge of recruitment and HR processes
- Confident handling staff queries and workplace issues
- Organized, detail-oriented, and professional
- Good knowledge of Excel, Word, WhatsApp, and email communication
Preferred Qualifications
- Graduate in any stream; HR background preferred
- 1–5 years of HR/recruitment/administration experience
- Experience in clinic, hospital, wellness, or service industry preferred
Personal Qualities
- Polite and firm
- Mature and dependable
- Good judgment and confidentiality
- Able to work in a fast-paced environment
- Presentable and well-spoken
Benefits:
Application Question(s):
- Have you worked in a clinic, hospital, wellness, or service business before?
- How do you screen candidates before shortlisting them?
- Have you handled onboarding and employee documentation?
- How do you handle staff conflict or absenteeism?
- What is your salary expectation and notice period?
- How do you ensure the candidate is suitable for both skills and attitude?
- What would you do if a staff member repeatedly came late?
- How do you maintain confidentiality with employee matters?
- Why should we choose you over other HR candidates?
Work Location: In person
