Job Description: Sales Manager – Muthoottu MCred Ltd.
Position: Sales Manager
Company: Muthoottu MCred Ltd.
Location: Mavelikara
Employment Type: Full-time
About the Company
Muthoottu MCred Ltd., a trusted name in India’s NBFC sector with over a century of legacy, specializes in gold loans, microfinance, insurance services, money transfer, and other financial solutions. The company is known for its customer-centric approach, strong ethical values, and wide-reaching branch network.
Role Overview
The Sales Manager will be responsible for driving business growth, achieving revenue targets, managing sales teams, and expanding the customer base for Muthoottu MCred Ltd. The role requires strong leadership, deep market knowledge, and the ability to foster long-term customer relationships.
Key ResponsibilitiesSales & Business Development
- Develop and execute sales strategies to achieve monthly and annual targets for gold loans and other financial products.
- Identify new business opportunities, potential markets, and customer segments.
- Drive branch-level sales initiatives to increase footfall and conversions.
Team Leadership & Performance Management
- Lead, coach, and motivate the sales team to meet performance goals.
- Conduct regular training on products, sales techniques, and customer service.
- Monitor productivity, provide feedback, and implement improvement plans where necessary.
Customer Relationship Management
- Build strong, trustworthy relationships with existing and prospective customers.
- Resolve customer queries promptly and ensure superior service delivery.
- Promote brand loyalty through effective customer engagement strategies.
Operations & Compliance
- Ensure adherence to company policies, audit guidelines, and regulatory requirements.
- Oversee documentation accuracy, loan processing quality, and branch-level operational efficiency.
Market Analysis & Reporting
- Track competitor activities, market trends, and customer preferences.
- Prepare sales reports, forecasts, and performance analytics for management review.
Qualifications & SkillsEducational Requirements
- Bachelor’s degree
- MBA or PGDM preferred.
Experience
- 5–7 years of experience in sales, preferably in the NBFC/banking/financial services sector.
- Experience in gold loan sales will be an added advantage.
Core Skills
- Strong communication and negotiation skills.
- Leadership and team management abilities.
- Customer-focused approach with strong problem-solving capabilities.
- Target-driven mindset with strong analytical skills.
- Proficiency with MS Office and CRM tools.
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹50,000.00 per month
Benefits:
- Health insurance
- Paid sick time
- Provident Fund
Work Location: In person
