International Customer Support Executive (Voice Process)
Location: Smartworks, Marathahalli, Bangalore (Work From Office)
Job Details
We are looking for experienced International Customer Support Executives to join our growing team. If you have excellent communication skills and experience in an international voice process, we'd love to hear from you.
Salary
- Up to ₹37,000 CTC per month
Eligibility
- Graduate (Mandatory)
- Minimum 1 year of experience in an International Voice Process
Work Schedule
- Work From Office
- 5-day work week
- Rotational shifts
- 2 rotational week-offs
Interview Process
- Hallo AI Assessment (Minimum Score: C1)
- HR/Operations Interview
Key Requirements
- Excellent English and Hindi communication skills
- Neutral English accent (No MTI)
- Strong customer handling and problem-solving skills
- Comfortable working in rotational shifts
- Immediate joiners are preferred
Responsibilities
- Handle inbound and outbound customer interactions professionally
- Resolve customer queries efficiently while maintaining high service standards
- Deliver an exceptional customer experience
- Maintain accurate records of customer interactions
- Meet quality and productivity targets
Work Location: Smartworks, Marathahalli, Bangalore
Pay: ₹35,000.00 - ₹37,000.00 per month
Benefits:
Work Location: In person