Job Summary
The Operations Associate will be responsible for supporting day-to-day business operations, coordinating with internal teams and clients, ensuring smooth service delivery, and maintaining operational documentation. The role requires strong organizational skills, attention to detail, and the ability to complete the task in a fast-paced environment.
Key Responsibilities
● Assist in planning, coordinating, and executing daily operational activities.
● Track project/service progress and ensure timely completion of deliverables.
● Communicate with clients to understand requirements and support service delivery.
● Collaborate with various internal departments (HR, Finance, Marketing, Technical teams, etc.) to ensure seamless workflow.
● Maintain and update operational records, reports, and trackers.
● Process invoices, vendor documents, and purchase requisitions as required.
● Monitor service requests and escalate issues promptly for resolution.
● Support onboarding of new clients and internal resources.
● Assist in preparing presentations, operational reports, and documentation.
● Identify gaps in operations and suggest process improvement opportunities.
Skills & Competencies
● Strong communication and coordination skills.
● Excellent knowledge of MS Office / Google Workspace (Excel/Sheets, Word/Docs, PowerPoint).
● Ability to handle multiple tasks and prioritize effectively.
● Problem-solving attitude with high attention to detail.
● Time management and organizational skills.
● Ability to work both independently and as part of a team.
Preferred Qualifications
● Bachelor’s degree in Business Administration, Operations, Management, or a related field. ● 4–5 years of work experience in operations or administrative roles.
● Experience in a service-based or consulting environment will be an added advantage.
Job Location - Ambattur OT Chennai
Employment Type - Full-time
Pay: ₹30,000.00 - ₹40,000.00 per month
Benefits:
Work Location: In person