Customer Engagement Executive – Interior Design
Location: Kasturi Nagar/ HRBR Layout - Bangalore
About the Role
Do you enjoy interacting with people, building connections, and helping customers take the next step toward their dream home?
FABDIZ is looking for a Customer Engagement Executive to connect with homeowners who have already expressed interest in interior design services and help them schedule consultations with our expert Design Team.
This is not a field sales or closing role.
Your primary responsibility is to engage with interested customers, understand their requirements, and encourage them to attend a design consultation or visit our Experience Centre.
What You'll DoCustomer Engagement
- Connect with homeowners who have shown interest in interior design services
- Understand their project requirements, timelines, and expectations
- Build trust and create a positive first impression of the FABDIZ brand
Appointment Scheduling
- Schedule virtual consultations and Experience Centre visits
- Guide customers through the consultation process
- Ensure maximum attendance for scheduled appointments
Follow-Up & Relationship Building
- Follow up with prospective customers through calls and messages
- Address basic queries and maintain customer engagement
- Reconnect with interested customers who have not yet scheduled a consultation
Coordination
- Work closely with Interior Designers and Design Consultants
- Maintain accurate lead information and appointment schedules
- Ensure a seamless customer journey from inquiry to consultation
Who Can Apply?
- Freshers and experienced candidates (0–5 years)
- Background in Customer Service, Customer Support, Presales, Telecalling, Relationship Management, Hospitality, Front Office, Retail, or Appointment Scheduling preferred
- Strong communication and interpersonal skills
- Comfortable speaking with customers over phone and WhatsApp
- Positive attitude and customer-first mindset
What We Offer
- Fixed salary plus attractive performance incentives
- High-quality inbound customer inquiries
- Structured training and mentoring
- Exposure to premium residential interior projects
- Career growth opportunities within customer engagement, presales, and business development
About FABDIZ
FABDIZ is a premium interior design and turnkey solutions company with a strong presence across Bangalore and Kolkata.
With in-house manufacturing, expert designers, and a customer-first approach, we help homeowners transform their spaces through personalized interior design solutions.
Keywords
Customer Engagement Executive, Presales Executive, Customer Relationship Executive, Appointment Setting, Customer Success, Customer Support Executive, Relationship Manager, Consultation Coordinator, Client Coordination, Interior Design, Home Interiors, Customer Experience, CRM, Follow-up Specialist
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits:
- Cell phone reimbursement
- Paid time off
Work Location: In person
