We are looking for an experienced and target-oriented Online / Inside Sales Executive with 2–3 years of experience in telecalling, telesales, inside sales, lead generation, or online sales. The candidate will be part of our Online / Inside Sales Team, responsible for generating, nurturing, and converting customer enquiries into jewellery sales through calls, WhatsApp, and other digital channels.
Key Responsibilities:-
· Generate and qualify leads through outbound calls, online enquiries, customer databases, website leads, and digital campaigns.
· Make regular calls to prospective and existing customers to understand their jewellery requirements.
· Understand customer preferences, jewellery type, occasion, budget, and purchase intent.
· Convert customer enquiries into online jewellery sales through effective communication and follow-ups.
· Share jewellery catalogues, product details, pricing, offers, images, and videos through WhatsApp and other digital channels.
· Confidently arrange and conduct video calls with customers to showcase jewellery products, explain product details, demonstrate designs, and assist customers in making purchase decisions.
· Follow up consistently with interested customers and move them through the sales process until conversion.
· Handle customer queries related to products, pricing, availability, offers, delivery, and purchase process.
· Re-engage old customers, inactive leads, abandoned enquiries, and previous prospects to generate repeat and new business.
· Coordinate with the showroom sales team when a customer prefers an in-store visit.
· Coordinate with the operations, billing, and sales teams to ensure a smooth online order process.
· Maintain accurate records of customer interactions, leads, follow-ups, orders, and conversions in CRM/Excel.
· Achieve daily, weekly, and monthly calling, lead-generation, and sales targets.
· Prepare regular reports covering calls made, leads generated, follow-ups, appointments, online orders, and sales conversions.
Required Experience:-
· 2–3 years of relevant experience in telecalling, telesales, inside sales, online sales, lead generation, or customer conversion.
· Proven ability to generate, qualify, nurture, and convert leads through telephone and digital communication.
· Experience in selling products/services through phone calls and WhatsApp is preferred.
· Strong follow-up and customer-conversion skills.
· Experience working with CRM, Excel, customer databases, or lead-management systems is preferred.
· Required Skills :-
· Excellent verbal communication and convincing skills.
· Strong customer-handling and relationship-building abilities.
· Good sales pitch, objection handling, negotiation, and closing skills.
· Strong follow-up discipline and target-oriented approach.
· Ability to understand customer needs and recommend suitable jewellery products.
· Basic computer knowledge and familiarity with CRM/Excel.
· Comfortable using WhatsApp for customer communication and sales follow-ups.
· Telugu, Hindi, and English communication skills preferred.
Ideal Candidate :-
The ideal candidate should be sales-driven, confident, persistent, and customer-focused, with the ability to turn enquiries and leads into actual jewellery sales through effective calling, follow-up, and online customer engagement.
If anyone interested for the position pls share your resume on whats app Or Call the below no.
Hr mamta
7993500582
Pay: ₹20,000.00 - ₹28,000.00 per month
Benefits:
Work Location: In person
