Company: Zencommerce India Pvt. Ltd.
Locations: Navi Mumbai and Pune
Employment Type: Full-Time
Experience: 3–5 Years
Department: Business Development
About Zencommerce India Pvt. Ltd.
Zencommerce India Pvt. Ltd. is a technology company focused on building innovative eCommerce and digital solutions for businesses. We help businesses establish and grow their online presence through website development, eCommerce solutions, digital commerce technologies, and provide our in-house SaaS platform.
We are looking for a dynamic and result-oriented Business Development Professional who can identify new business opportunities, build strong client relationships, and drive new business for the company.
Job Description
We are seeking a high-energy, consultative Business Development Professional to drive new customer acquisition for our SaaS eCommerce platform while upselling complementary digital services. The ideal candidate thrives on high-volume phone and email prospecting, possesses strong technical literacy (HTML/CSS/DNS/eCommerce ecosystems), and has a track record of closing B2B software and service deals.We expect experience in the field of Internet / technology (sale backed up) with concrete examples of successes. Abilities of the running effective sale of communication via phone, E-mails. Attitude on constant improvement of one’s methods of the work and the team Knowledge about HTML, CSS, DNS, e-commerce.
In addition to business development experience, the candidate should possess knowledge about Go-To-Market (GTM) strategies, market research, customer segmentation, lead generation, positioning, and identifying the right target audience for our solutions. The candidate will be responsible for generating new business, managing the sales pipeline, converting potential leads into clients, and contributing to the company's overall growth strategy.
Key Responsibilities:
- Core SaaS Platform Sales: Proactively prospect, demonstrate, and close new business accounts for the Zencommerce SaaS platform via outbound phone calls, structured email sequences, and virtual demos.
- Service Upselling & Expansion: Identify client needs during discovery to attach high-margin add-on services, including custom website development, UI/UX enhancements, digital marketing, and ongoing maintenance packages.
- Full-Cycle Pipeline Management: Own the entire sales funnel from cold prospecting and qualification to pitch presentations, objection handling, commercial negotiations, and closing.
- Go-To-Market Execution: Conduct market research and customer segmentation to identify high-converting audience segments and execute targeted outreach strategies.
- Technical Solutioning: Act as a bridge between clients and our technical team, translating business goals into technical requirements and explaining domain, DNS, platform, and UI concepts in plain business terms.
- Continuous Improvement: Actively refine personal cold-calling, email messaging, and demo techniques while contributing best practices to elevate overall team performance.
Website & Technology Sales:
- Have a good understanding of website design and development processes.
- Understand basic concepts related to:
- Corporate websites
- eCommerce websites
- CMS platforms
- Custom web development
- Website maintenance
- Hosting and domain services
- APIs and third-party integrations
- Understand client requirements and coordinate with technical teams to prepare appropriate solutions.
- Explain technical concepts and project scope to clients in simple business terms.
- Work with the development and project teams to ensure accurate estimation and proposal preparation.
Requirements & Qualifications:
- Proven Track Record: 3–5 years of B2B sales experience in IT services, SaaS platforms, or web agency environments, backed by concrete sales metrics and achievement against quotas.
- Communication Mastery: Exceptional persuasive communication skills via phone and email; comfortable conducting high-volume outbound calls and structured follow-ups.
- Practical Tech Literacy: Working understanding of HTML, CSS, DNS management, domain hosting, APIs, and the broader eCommerce tech stack to run intelligent discovery calls.
- Strategic Prospecting: Demonstrated proficiency with lead generation, modern CRM tools, lead scoring, and pipeline forecasting.
- Growth Mindset: Strong self-motivation with a focus on self-improvement, process optimization, and staying ahead of eCommerce industry trends.
Technical Understanding:
- Good understanding of website design and development.
- Basic knowledge of HTML, CSS, CMS, eCommerce platforms, hosting, domains, APIs, and web technologies.
- Ability to understand client requirements and translate them into appropriate technology solutions.
- Ability to communicate effectively with technical teams and clients.
Why Join Zencommerce?
- Opportunity to work with a growing technology and eCommerce company.
- Exposure to website development, eCommerce, SaaS, and digital commerce solutions.
- Opportunity to work directly with business owners and decision-makers.
- Exposure to GTM strategy and business expansion initiatives.
- Collaborative and growth-oriented work environment.
- High-growth environment selling a scalable proprietary SaaS product backed by comprehensive agency services.
- Competitive salary structure with performance-driven incentives.
- Clear pathway for career progression in enterprise technology and software sales.
Work Location: In person
