As our Customer Service Representative, you’ll play a key role in delivering exceptional end‑to‑end customer service by ensuring seamless order management, transparent communication, and operational accuracy across our supply chain.
You’ll be the trusted link between our customers, internal teams, and logistics partners. Success in this role means customers receive timely information, accurate documentation, and dependable deliveries — resulting in stronger relationships, minimized escalations, improved data quality, and a consistently superior service experience. Your work directly enhances operational efficiency and promotes a more reliable and customer‑centric environment.
You’ll collaborate with Business Units, Supply Chain Management, the Warehouse team, and other cross‑functional partners, taking ownership of core order‑to‑delivery processes and customer communication workflows. Your contributions will help us move toward a more efficient, transparent, and service‑driven future.
Location : Pimpri, Pune
