Enrollment Specialist
MD Research US | AAYM Organization
Location Remote (Work From Home) — India-based
Company 1755 Groveway Drive, Germantown, TN 38139, USA
Working Hours 7:00 AM – 10:00 AM IST
6:00 PM – 11:00 PM IST
(Equivalent to 8:00 AM – 10:00 PM CST)
Employment Type Temporary-to-hire, with eligibility for permanent
employment after a successful 3-month probation
period.
Basic salary: ₹20,000/month during the probation
period, increasing to ₹25,000+/month upon
confirmation as a permanent employee, plus an
incentive/commission percentage.
This is a consultant engagement with a U.S.-based
company — no tax deductions (TDS/PF) apply, and the
full monthly salary amount is paid directly. No
additional formal benefits (e.g., health insurance) are
offered at this time.
Reports To Chairman
About Us
AAYM Organization — a professional organization focused on supporting community initiatives, organizational
development, and career-oriented programs.
MD Research US — a research-focused organization providing research training for medical graduates, residents, fellows,
and faculty pursuing residency placement in the United States.
The Enrollment Specialist will support student enrollment for postgraduate entrance examination coaching programs
(institutions such as Bhatia, DAMS, Marrow, and Prepladder) and for MD and postgraduate programs at Naturopathy,
Ayurveda, and Homeopathy colleges and universities.
Position Summary
The Enrollment Specialist is responsible for engaging prospective students, qualifying leads, scheduling appointments,
following up consistently, and guiding applicants through the admissions process. This is a phone-based, high-volume
outreach role requiring excellent English communication skills, strong organization, and CRM discipline.
Top 3 Requirements (Non-Negotiable)
1. Excellent Spoken and Written English
● Neutral tone and professional demeanor
● Confident speaking with U.S.-based students
● Strong grammar and communication skills
2. Ability to Work U.S. Time Zones
● Must be available during U.S. business hours
● Flexible to support prospects across all U.S. time zones: Pacific, Mountain, Central, and Eastern
3. Experience with Phone Dialing and CRM Systems
● Comfortable making outbound calls every day
● Experience updating CRM records accurately
● Strong follow-up habits and attention to detail
Key Responsibilities
● Contact prospective students via phone, email, text, and CRM tasks
● Respond quickly to new inquiries
● Conduct discovery conversations to understand student goals
● Schedule appointments for info calls and related sessions
● Guide applicants through the enrollment process
● Maintain accurate CRM notes after every interaction
● Complete daily outreach goals and follow-up activities
● Work closely with the U.S. Enrollment team
● Provide exceptional customer service throughout the student journey
Qualifications
● 5+ years in admissions, inside sales, customer service, or call center experience
● Excellent verbal communication and active listening skills
● Experience using CRM platforms (HubSpot, Salesforce, Zoho, etc.)
● Comfortable handling a high volume of outbound calls
● Strong computer skills
● Reliable high-speed internet connection
● Quiet home office environment with a computer
● Bachelor's degree
Preferred Experience
● Postgraduate degree
● EdTech or higher education background
● Student recruitment experience
● Consultative sales experience
Key Performance Indicators (KPIs)
● Outbound calls completed daily
● Speed-to-lead response time
● Appointments scheduled
● Appointment show rate
● CRM accuracy and activity completion
● Applications started
● Applications completed
● Enrollment conversions
Ideal Candidate
We are looking for someone who is:
● Friendly and personable
● Self-motivated
● Coachable
● Organized
● Able to articulate how research can benefit a medical career
● Goal-oriented
● Passionate about helping students achieve their educational goals
Interested candidates, please apply to [email protected].
Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: Remote
