Role description
Job Title: Technical Product Owner – Payment Gateway Domain (US Market)
Mumbai / Pune / Bangalore (Hybrid)
8–12 Years
Job Summary
We are seeking an experienced Technical Product Owner with strong expertise in the Payment Gateway domain, particularly within the US payments ecosystem. The ideal candidate should possess deep knowledge of how payment gateways, payment processors, card networks, acquiring banks, issuing banks, and merchants interact to facilitate secure and compliant payment transactions.
The candidate will work closely with business stakeholders, engineering teams, architects, QA teams, and external payment partners to define product strategy, prioritize requirements, and deliver scalable, secure, and customer-centric payment solutions.
Must-Have Skills
- 8–12 years of overall experience, including significant experience as a Technical Product Owner/Product Manager.
- Proven expertise in managing the product lifecycle from ideation through delivery and enhancement.
- Strong experience owning and managing product backlogs for enterprise applications.
- Ability to gather, analyze, prioritize, and translate business requirements into actionable user stories.
- Expertise in defining:
- User Stories
- Acceptance Criteria
- Functional Requirements
- Product Documentation
- Experience driving:
- Product roadmap planning
- Feature prioritization
- Release planning
- Sprint execution
- Hands-on experience participating in:
- Sprint Planning
- Backlog Grooming
- Sprint Reviews/Demos
- Retrospectives
- Strong understanding of Agile/Scrum methodologies.
- Deep understanding of the US Payments Ecosystem and end-to-end payment processing lifecycle.
- Strong knowledge of payment gateway capabilities, including:
- Authorization
- Capture
- Settlement
- Refunds
- Voids
- Chargebacks
- Recurring Payments
- Tokenization
- Fraud Management
- Experience working with:
- Payment Gateways
- Payment Processors
- Acquiring Banks
- Issuing Banks
- Card Networks
- Merchants
- Third-Party Payment Providers
- Expertise in supporting integrations with payment networks and merchant platforms.
- Strong understanding of US payment methods, including:
- Credit Cards
- Debit Cards
- ACH Payments
- Digital Wallets
- Buy Now Pay Later (BNPL)
- EBPP (Electronic Bill Presentment and Payment)
- Recurring Billing Models
- Knowledge of fraud prevention mechanisms and payment risk controls.
Strong understanding of the complete payment flow:
- Customer initiates payment through web or mobile applications.
- Payment gateway securely captures payment information.
- Sensitive payment information is encrypted and/or tokenized.
- Transactions are routed to payment processors.
- Authorization requests are sent to card networks.
- Card networks communicate with issuing banks.
- Issuing banks approve or decline transactions.
- Responses flow back to merchants.
- Authorized transactions proceed through settlement and merchant funding processes.
- Ability to translate business requirements into technical solutions.
- Experience working with engineering teams on API-driven payment solutions.
- Strong understanding of:
- REST APIs
- API integrations
- API strategy and lifecycle
- Familiarity with:
- Microservices Architecture
- Cloud-native applications
- Distributed systems
- Ability to review technical designs and ensure alignment with business objectives.
- Strong experience collaborating with:
- Business Teams
- Engineering Teams
- Architects
- QA Teams
- Operations Teams
- Compliance Teams
- Risk Teams
- External Vendors and Payment Partners
- Ability to communicate product vision, priorities, risks, and progress to stakeholders.
- Experience managing cross-functional dependencies and vendor coordination.
- Understanding of payment security and regulatory requirements, including:
- PCI-DSS Compliance
- Data Security Standards
- Tokenization Standards
- Fraud and Risk Controls
- Payment Compliance Practices applicable to the US market.
Good-to-Have Skills
- Experience in Payment Gateway modernization or migration programs.
- Exposure to legacy payment platform decommissioning initiatives.
- Ability to perform feature parity analysis and define phased migration strategies.
- Knowledge of payment orchestration platforms.
- Experience with merchant onboarding processes.
- Familiarity with analytics tools and KPI measurement for payment products.
- Exposure to international payment ecosystems.
- Understanding of emerging payment trends and fintech innovations.
Key Responsibilities
- Own and manage the product backlog for payment gateway initiatives.
- Gather, analyze, prioritize, and document business requirements.
- Define user stories, acceptance criteria, and product requirements.
- Drive product roadmap planning and execution.
- Collaborate closely with engineering teams throughout the SDLC.
- Participate in Agile ceremonies including sprint planning, backlog grooming, demos, and retrospectives.
- Define and enhance payment gateway capabilities across the payment lifecycle.
- Support integrations with payment processors, card networks, and merchant platforms.
- Translate business needs into scalable technical solutions.
- Review technical designs and drive API integration strategies.
- Partner with business, compliance, operations, risk, and engineering teams to ensure successful delivery.
- Communicate product priorities, progress, dependencies, and risks to stakeholders.
- Drive continuous improvement initiatives and recommend enhancements aligned with business goals.
Product Management, Product Ownership, Product Lifecycle Management, Payment Gateway, US Payments Domain, Product Backlog Management, User Stories, Acceptance Criteria, Agile/Scrum, Stakeholder Management
Customer Journey Mapping, Go-to-Market Strategy, Competitive Analysis, REST APIs, Microservices, Cloud-Native Platforms, Payment Modernization, Feature Parity Analysis, PCI-DSS Compliance, Fraud Management
Skills
product management,product lifecycle management,customer journey mapping,go to market,competitive analysis,product backlog,
About UST
UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.
