Lead business analysis activities across discovery, definition, and delivery phases for complex change initiatives.
Facilitate workshops and interviews with stakeholders to gather, challenge, and validate business requirements.
Document current-state and future-state processes, business rules, assumptions, dependencies, and exceptions.
Translate business needs into epics, user stories, acceptance criteria, and traceability matrices.
Partner with product, technology, operations, and compliance teams to ensure solutions are aligned to business objectives.
Support solution design by assessing options, identifying impacts, and clarifying business and functional requirements.
Analyse data, process, and system interactions to support integration, reporting, and operational readiness.
Identify risks, gaps, and dependencies early and work with stakeholders to resolve issues proactively.
Support testing, defect triage, UAT coordination, and business sign-off to ensure quality delivery.
Contribute to change impact assessment, process improvement, and implementation planning for business readiness.
