Project Role : Packaged/SaaS Application Engineer
Project Role Description : Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Use standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance.
Must have skills : Salesforce Conga CPQ
Good to have skills : NA
Minimum
12 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As a Packaged/SaaS Application Engineer, a typical day involves configuring and supporting packaged or software as a service applications to tailor features according to evolving business requirements. The role includes managing application releases and ensuring the overall stability and performance of the system. The engineer works with various tools, application programming interfaces, and low-code platforms to deliver solutions that align with organizational goals while maintaining compatibility across different environments. Collaboration with stakeholders to understand needs and adapt applications accordingly is a key part of daily activities, ensuring seamless operation and continuous improvement of the software solutions.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Expected to provide solutions to problems that apply across multiple teams.
- Lead efforts to identify and implement process improvements that enhance team productivity and application performance.
- Mentor junior team members to support their professional growth and ensure knowledge sharing within the team.
- Coordinate cross-functional communication to align project goals and deliverables with business objectives.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Salesforce Conga CPQ.
- Strong knowledge of configuring and customizing Salesforce Conga CPQ solutions to meet complex business requirements.
- Experience working with APIs and integration techniques to connect Salesforce Conga CPQ with other enterprise systems.
- Ability to utilize low-code platforms and tools to streamline application configuration and deployment.
- Familiarity with release management processes and ensuring system stability during updates and changes.
- Capability to troubleshoot and resolve issues related to packaged or software as a service applications efficiently.
Additional Information:
- The candidate should have minimum 12 years of experience in Salesforce Conga CPQ.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
