We are looking for detail-oriented back-office professionals to support our Australian travel clients with flight ticket bookings, invoice checks, and booking management — entirely via chat. This is a non-voice project ideal for candidates with strong written communication and travel industry knowledge.
SKILLS REQUIRED
- Attention to detail, quick learner skills, and a high sense of responsibility
- Excellent writing and communication skills, strong interpersonal skills
- Ability to perform well under pressure
- Fast typing skills
- Strong English level (both written and spoken)
- Well-functioning equipment (laptop/ computer, headset, good internet connection).
- Fixed salary per user after 3 months of internship completion — stable and predictable income
- 3-year project — long-term, secure opportunity
- Standard 9-to-5 shift with fixed Saturday & Sunday off
- 100% non-voice — no calls, chat-based work only
- Direct Australian client exposure — professional international environment
- Structured back-office workflow with clear daily tasks
- Training on tools, processes, and airline booking systems provided
- Seats to be confirmed — early application recommended
Selected intern's day-to-day responsibilities include:
- Handle flight booking requests from Australian clients via chat
- Search, book, and confirm flight tickets using backend systems
- Verify and validate invoices for accuracy before sharing with clients
- Track ticket status and provide timely updates to clients
- Process amendments, cancellations, and refund requests
- Maintain accurate records of all booking transactions
- Coordinate with internal teams for escalations and special requests
- Ensure compliance with airline policies and fare rules
- Deliver prompt and professional responses to all client chat
Pay: Up to ₹10,000.00 per month
Benefits:
- Food provided
- Internet reimbursement
- Work from home
Work Location: Remote
