Company Description
Your Fairmont Journey Starts Here:
Are you a someone with a passion for excellence and a flair for exceptional hospitality? Fairmont Udaipur Palace invites you to embark on an unforgettable journey of luxury and join our pre-opening team.
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Job Description
-
Assist in greeting and seating guests.
-
Perform the task of maximize sales opportunities through knowledge of product and suggestions.
-
Ensure that orders are taken clearly and accurately so that the cashier and kitchen ambassadors can fulfil their duties effectively.
-
Assist in supervising the team in providing quality service to the guests.
-
Pay regular attention to guests to ensure that their requests are attended to and exceed their expectation.
-
Serve food and beverage to guests in the banquet area.
-
Assist with the set up of the banquet area
-
Participate in the daily briefings of the department as well as monthly meetings to discuss the various aspects of service.
-
Promote the restaurant’s specialties and serve in accordance to the established standards.
-
Ensure that the working areas are well maintained.
-
Be helpful towards guests that need assistance.
-
Clean and prepare tables for inflow of guests.
-
Assure guests that their complaints or feedback will be dealt with and report to manager with regards to any feedback given.
-
Keep tables and service areas clean and tidy as per procedure manual.
-
Maintain hygienic food service techniques during service.
-
Take responsibility for your designated section and station.
-
Coach and train team to deliver consistent service
-
Perform all tasks to Fairmont Brand standards.
-
Any other reasonable request within your range of competence as required by your Supervisor or Hotel Management.
Qualifications
-
Projects professional image at all times through personal presentation/ interpersonal skills.
-
Understanding of luxury guest expectations and a desire to exceed these expectations.
-
Initiates contacts and establishes raport easily.
-
Organises time and work efficiently.
-
Excellent verbal and written communication skills
-
Has the ability and willingness to undertake further development
-
Willingness to work weekends and public holidays as part of the job role.
-
Has the aptitude and willingness to undertake further development with Fairmont.
-
Hold a Food Hygiene certificate.
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
