Job Overview
About the Role:
OSTTRA India
The Role: Due Diligence Analyst
The Team: We are a Client Due Diligence team responsible for supporting due diligence questionnaires, client audits, and control environment-related queries. We act as a bridge between our subject matter experts (SMEs) and clients, ensuring that all information shared is timely, accurate, and complete. Our team plays a critical role in enabling smooth communication and effective collaboration between internal stakeholders and external clients, while upholding the highest standards of compliance and transparency.
The Impact: Our team has a significant impact on the overall client engagement and risk management process by ensuring that all due diligence requirements are met with precision and efficiency. Through our support on questionnaires, audits, and control environment queries, we help build client trust and confidence in our firm’s operational and compliance frameworks. By acting as a strategic liaison between subject matter experts and clients, we not only streamline communication but also enable informed decision-making, timely onboarding, and sustained client relationships—all of which contribute directly to the firm’s reputation and long-term success.
What’s in it for you: We are looking for highly motivated professionals who will strengthen our specialisms, and champion our uniqueness to create a company that is collaborative, respectful, and inclusive to all. You will have 2-4 years’ experience of Due Diligence to meet the needs of our expanding portfolio of Financial Services clients. This is an excellent opportunity to be part of a team based out of Gurugram and to work with colleagues across multiple regions globally.
Responsibilities:
- Assist in the creation and maintenance of a centralized library of responses within applicable internal tool/s
- Collaborate with and collect data from SMEs across various departments to complete responses, when necessary
- Ensure that responses are accurate, timely, and comply with company standards
- Taking ownership to deliver high-quality responses by performing quality checks on draft and final documents
- Gather information on policies, products/services, and maintain an up-to-date and well-organized repository for team and stakeholder use.
- Facilitate calls with customers and appropriate SMEs as needed to resolve outstanding customer information requirements.
- Escalate issues to manager and other stakeholders promptly as needed
- Provide metrics reporting, tracking of metrics for the measurement of volume and type of requests, information gaps, and the effectiveness of team processes
- Continuously identify improvements to the process to increase efficiency
- Manage and prioritize multiple responsibilities and deadlines; maintain comprehensive records of responses and disclosures and associated metrics
- Respond to ad-hoc customer inquiries
- Assist with other Third Party Risk Management activities as needed
What We’re Looking For:
- Overall 2-4 years of relevant experience in vendor/customer due diligence
- Understanding of global financial markets and products
- Strong customer/relationship management skills
- Ability to drive/manage work in a matrixed environment
- Excellent verbal and written communications skills
- Comfortable working with stakeholders at various levels
- Highly organized and strong attention to detail
- Continuous Improvement mindset
- Knowledge of Third-Party Risk Management concepts. Knowledge of Customer DDQs, and associated control areas
- Self-starter able to work with minimal guidance and supervision
- Process development and process improvement skills
- Strong project/program management skills
- High proficiency in the MS Office Suite (Outlook, Word, Excel, PowerPoint, Project). Experience with ServiceNow, SharePoint, Visio, Jira is a plus
- Experience with due TPRM related support tools (e.g., Loopio, TruSight, KY3P, Ariba)
- Comfortable working with stakeholders at all levels
- Ability to prioritize multiple requests from a variety of sources and prioritize those tasks to meet applicable deadlines
- Technology aptitude
- Working knowledge of industry information security and privacy standards including, NIST assessments, ISO audits/certifications, and SOC audits a plus
- Knowledge of using Salesforce is a plus
The Location: Gurugram, India
Learn more at www.osttra.com.
Our benefits include:
- Health & Wellness: Health care coverage designed for the mind and body.
- Flexible Downtime: Generous time off helps keep you energized for your time on.
- Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
- Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
- Family Friendly Perks: It’s not just about you. OSTTRA has perks for your partners and little ones, too, with some
- best-in class benefits for families.
About OSTTRA
Launched in 2021, OSTTRA unites four businesses that have been at the heart of post-trade evolution and innovation for over 20 years: MarkitServ, Traiana, TriOptima and Reset.
With an outstanding track record of developing and supporting critical market infrastructure, our combined network connects thousands of market participants to streamline end to end workflows – from trade capture at the point of execution, through portfolio optimisation, to clearing and settlement.
Joining the OSTTRA team is a unique opportunity to help build a bold new business with an outstanding heritage in financial technology, playing a central role in supporting global financial markets. Learn more at www.osttra.com.
