- Manage customer relationships throughout the sales and after-sales journey.
- Conduct regular follow-up calls for vehicle delivery, service reminders, and customer satisfaction.
- Handle customer complaints and ensure timely resolution by coordinating with relevant departments
- Plan and execute customer engagement activities, loyalty programs, and retention campaigns.
- Maintain accurate customer records in the CRM system.
- Coordinate with Sales, Service, Insurance, and Accounts departments to provide seamless customer support.
- Monitor pending customer cases and ensure timely closure.
- Support customer communication through phone calls, WhatsApp, SMS, and email campaigns.
Pay: ₹23,000.00 - ₹26,000.00 per month
Benefits:
- Health insurance
- Leave encashment
- Provident Fund
Work Location: In person
