We are looking for an experienced and dynamic Salon Manager to oversee the daily operations of our salon. The ideal candidate should possess strong leadership, customer service, sales, and team management skills. The Salon Manager will be responsible for ensuring excellent customer experiences, achieving sales targets, managing staff performance, and maintaining salon standards.
Key Responsibilities
- Manage daily salon operations and ensure smooth functioning.
- Lead, motivate, and supervise hairstylists, beauticians, and support staff.
- Achieve monthly sales and service revenue targets.
- Monitor staff productivity and customer satisfaction.
- Handle customer inquiries, complaints, and feedback professionally.
- Maintain high standards of hygiene, cleanliness, and service quality.
- Manage appointments, staff schedules, and attendance.
- Conduct team meetings and staff training sessions.
- Promote salon services, memberships, retail products, and special offers.
- Maintain inventory of salon products and supplies.
- Prepare daily, weekly, and monthly business reports.
- Ensure compliance with company policies and procedures.
Requirements
- Bachelor's degree preferred.
- Minimum 2 years of experience in salon, retail, hospitality, or service industry management.
- Strong communication and leadership skills.
- Good sales and customer relationship management abilities.
- Knowledge of salon operations is preferred.
- Basic computer skills (MS Excel, Email, Billing Software).
- Ability to work on weekends and holidays.
Preferred Skills
- Team Management
- Sales & Marketing
- Customer Service
- Business Development
- Inventory Management
- Problem Solving
- Reporting & Administration
Pay: ₹10,000.00 - ₹20,000.00 per month
Work Location: In person