Position: Housekeeping Attendant (Room Attendant)
Department: Housekeeping
Hotel: Hotel Le Royal Park, Pondicherry
Reports To: Housekeeping Supervisor / Executive Housekeeper
Job Type: Full-Time
JOB SUMMARY
We are seeking a hardworking, detail-oriented Housekeeping Attendant to join the Housekeeping Department at Hotel Le Royal Park. The successful candidate will be responsible for cleaning and maintaining guest rooms to the highest standards of cleanliness, hygiene, and comfort, ensuring exceptional guest satisfaction throughout their stay.
KEY RESPONSIBILITIES
Guest Room Cleaning:
- Clean and sanitize guest rooms thoroughly according to hotel standards
- Make beds and change linens daily (fresh sheets, pillowcases, duvet covers)
- Clean bathrooms (toilets, sinks, showers, bathtubs, mirrors, floors)
- Dust all surfaces (furniture, shelves, TV, phone, windowsills)
- Vacuum and mop all floors
- Clean windows, glass doors, and mirrors
- Empty trash bins and replace liners
Amenities & Supplies:
- Restroom room amenities (soap, shampoo, conditioner, lotion, tissue)
- Restock towels, washcloths, robes, and slippers
- Replace used glasses and cups
- Refill coffee/tea supplies and minibar (if applicable)
- Ensure all room supplies are fully stocked
Maintenance & Reporting:
- Report maintenance issues (leaks, broken fixtures, electrical problems) to supervisor
- Report lost and found items immediately
- Check room for damage and report any issues
- Ensure all appliances (TV, AC, kettle, lights) are working properly
- Lock room securely after cleaning
Guest Service:
- Greet guests warmly when encountered in hallways
- Respect guest privacy (knock before entering, respect “Do Not Disturb” signs)
- Respond promptly to guest requests for extra amenities or towels
- Maintain professional appearance and positive attitude
- Handle guest complaints and escalate to supervisor when needed
End-of-Shift Duties:
- Complete room cleaning checklist for all assigned rooms
- Report room status to front office/housekeeping office
- Return housekeeping cart and clean equipment
- Restock housekeeping cart for next day
- Hand over uncompleted tasks to supervisor
General Duties:
- Follow all safety and hygiene protocols
- Use cleaning chemicals properly and safely
- Maintain cleanliness of housekeeping closets and work areas
- Work efficiently to meet room turnover deadlines
- Assist houseman with linen transport when needed
- Perform other duties as assigned by supervisor
QUALIFICATIONS & REQUIREMENTS
Essential:
- 0–2 years of experience in housekeeping, cleaning, or hospitality (entry-level acceptable)
- High school diploma or equivalent
- Ability to work efficiently in fast-paced environment
- Strong physical stamina (ability to lift up to 10–15 kg, bend, kneel, stand for long periods)
- Attention to detail and cleanliness standards
- Professional appearance and grooming standards
- Fluency in Tamil and English or Hindi.
- Ability to work flexible shifts including mornings, evenings, weekends, and holidays
- Reliability and punctuality
- Honest and trustworthy (handles guest property and rooms)
Preferred:
- Certificate/Diploma in Hospitality or Housekeeping Management
- Previous experience in hotel housekeeping (3–4 star property)
- Knowledge of cleaning chemicals, equipment, and safety procedures
- Familiarity with room cleaning checklists and SOPs
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CORE COMPETENCIES
- Strong attention to detail and quality standards
- Physical stamina and endurance
- Time management and efficiency in room cleaning
- Honesty and integrity (handles guest property)
- Team player with cooperative attitude
- Reliability and punctuality
- Ability to work independently with minimal supervision
- Customer service orientation
- Willingness to learn and follow procedures
- Positive work attitude
WHAT WE OFFER
- Competitive salary
- Meals provided during shifts
- Uniform and cleaning supplies provided
- Opportunity to work with a prestigious 4-star hotel in prime city location
- Training in housekeeping operations and cleaning standards
- Friendly, family-oriented work environment
- Career growth opportunities within Hotel Le Royal Park (Advancement to Housekeeping Supervisor)
- Safe and clean work environment
HOW TO APPLY
Interested candidates should submit:
- Updated resume/CV
- High school diploma or certificate (if available)
- References (if available)
- Contact information
Contact: Executive Housekeeper, Hotel Le Royal Park, Pondicherry
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Hotel Le Royal Park is an equal opportunity employer committed to creating an inclusive environment for all employees.
Pay: ₹14,000.00 - ₹16,000.00 per month
Benefits:
- Flexible schedule
- Food provided
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
