Company Description: Pinnacle Blooms Network® is India's leading child development organization, transforming early intervention through technology-driven, evidence-based care. With 70+ centres, 500+ therapists, and 21+ million therapy sessions delivered, we are building the future of developmental healthcare.
Powered by Pinnacle Developmental OS™, AbilityScore®, and TherapeuticAI®, we deliver personalized, measurable outcomes for children with developmental needs. Headquartered in Hyderabad, we are expanding across India with a mission to make quality child development accessible, accountable, and data driven.
Join our growing healthcare team and lead the operations of a patient-focused branch dedicated to delivering exceptional care and service.
Location: Telangana & Andhra Pradesh
What You'll Do:
✅ Manage day-to-day branch operations and lead the branch team
✅ Deliver an exceptional patient and family experience
✅ Receive NCC-routed leads, convert them into centre visits and admissions, and track progress in the CRM
✅ Ensure continuity of enrolled families through timely renewals, fee collection, drop-out prevention, and re-engagement initiatives
✅ Drive customer satisfaction, admissions, and retention
✅ Ensure operational excellence, compliance, and smooth centre functioning
Eligibity
Mandatory:
- Bachelor's degree in any discipline (commerce / arts / hospitality / healthcare administration preferred).
- Fluency in English plus Telugu and/or Hindi (centre-language-appropriate).
- Demonstrated customer service orientation; warm, premium-healthcare-grade demeanour.
- Proficiency in basic computer applications (MS Office, WhatsApp Business, CRM tools).
- Willingness to complete GPT-OS® Administrator Orientation within 15 days of joining.
Preferred:
- 1–3 years experience in front office, customer service, healthcare administration, sales or hospitality.
- Lead conversion and sales experience.
- Familiarity with healthcare service delivery environments.
If you're passionate about healthcare leadership and creating meaningful patient experiences, we'd love to hear from you.
Pay: ₹25,000.00 - ₹35,000.00 per month
Work Location: In person
