Company Description
Pullman Chennai Anna Salai offers 232 stylish rooms, a swimming pool, fitness center, spa, two signature dining venues, versatile banquet spaces, boardrooms, and social lounges-ideal for business and leisure travelers. The hotel is perfectly equipped to host a wide range of MICE events, featuring versatile modular venues that can accommodate up to 400 guests, from intimate meetings to grand celebrations.
Job Description
Operation
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Attend daily briefings and takes on daily assigned tasks
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Understand the difference in guest levels (VIPs) and Room Categories
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Clean and maintain areas of responsibility according to standards and procedures
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Replenish guest supplies and ensure that guests requests are promptly attended to
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Report damage or malfunction in hotel rooms/areas to Supervisor
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Maintain equipment in a proper state of cleanliness
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Maintain a section room report as well as a daily productivity report
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Reports lost and found articles to the housekeeping office immediately
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Handle guest complaints tactfully, and report incidents or any other irregularities to Supervisor in a timely manner
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Report unusual behavior/activities in guestroom, floors/ public areas to Supervisor
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Record room status in allocated section accurately
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Carry out valet services when required (e.g. delivery of linen, processing laundry orders)
Other Responsibilities
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Be well versed in hotel fire & life safety/emergency procedures
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Attend all briefings, meetings and trainings as assigned by management
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Maintain a high standard of personal appearance and hygiene at all times
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Perform other reasonable duties assigned by the assigned by the Management
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Establish and maintain effective employee working relationships
Qualifications
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Primary school education
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Good oral proficiency in English language
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No experience is required, training will be provided
Additional Information
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WHAT IS IN IT FOR YOU:
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Come As You Are
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Work With Purpose
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Grow, Learn and Enjoy
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Explore Limitless Possibilities
