Working Days: Monday to Saturday | Public holidays off
About the Company
All India Warehousing Private Limited (AIWPL), a family-owned concern, has been in business for over 25 years with full-service warehousing and distribution experience. The company provides a complete range of services related to warehousing, handling, and storage to manufacturers, exporters, clearing agents, transporters, and distributors.
Role Overview
The Customer Relations & Operations Executive will be the primary point of contact for client-facing and back-office operations. The role combines communication skills with administrative precision — handling customer inquiries, managing agreements and onboarding, processing billing through WMS, and maintaining financial records on Tally.
Key Responsibilities
- Customer Relations: act as first point of contact for client inquiries via phone, email, and in-person; understand client requirements; draft service proposals and quotations; build long-term client relationships; coordinate with internal teams for timely fulfilment.
- Agreement & Onboarding: prepare, review, and dispatch client agreements and contracts; manage the onboarding process from documentation to account activation; maintain records of signed agreements and renewals.
- Billing & WMS Operations: process service and rental billing through WMS software; generate invoices, credit/debit notes, and billing reports; resolve billing discrepancies.
- Accounting & Financial Filing: record income, expenses, and liabilities in Tally ERP; maintain books of accounts; assist with GST and TDS filing; generate financial and MIS reports; support audits.
- General Administration: maintain digital and physical filing systems, coordinate with internal departments, and handle ad-hoc admin tasks as assigned.
Pay: Up to ₹15,000.00 per month
Work Location: In person
