Has 5–9 years of experience in healthcare chains or consumer/retail/servicebusinesses Has led front-line teams and delivered on revenue or P&L outcomes Is comfortable with numbers, funnels, and data-driven decision making Enjoys building systems, coaching teams, and creating high-performing routines Is energized by being in centers, observing parents, and improving conversion levers Has an eye for retail assortment, display, and in-store behaviour