Job Summary
We are looking for a skilled and motivated AV Engineer to install, configure, troubleshoot, and maintain professional Audio Visual systems. The ideal candidate should have hands-on experience with video conferencing systems, Active LED video walls, professional audio solutions, display systems, and meeting room technologies. The role involves on-site installations, commissioning, preventive maintenance, and customer support.
Key Responsibilities
- Install, configure, and commission Video Conferencing systems, Interactive Flat Panels, Active LED Video Walls, Projectors, Digital Signage, and Professional Audio systems.
- Perform installation of microphones, speakers, amplifiers, DSPs, PTZ cameras, display devices, and control systems.
- Configure and test Video Conferencing platforms such as Microsoft Teams Rooms, Zoom Rooms, Google Meet, Cisco Webex, and Yealink/Logitech solutions.
- Troubleshoot hardware, software, network, and connectivity issues related to AV systems.
- Install and terminate HDMI, CAT6, fiber optic, audio, and control cabling.
- Carry out preventive maintenance and Annual Maintenance Contract (AMC) visits.
- Diagnose faults and provide timely onsite or remote technical support.
- Ensure proper testing, documentation, and customer handover after project completion.
- Coordinate with project managers, sales, and OEM support teams during project execution.
- Train customers on the operation of installed AV systems.
Required Skills
- Hands-on experience with Video Conferencing systems and Meeting Room solutions.
- Knowledge of Active LED Video Walls, Video Processors, and Display Controllers.
- Experience with Professional Audio systems, including microphones, speakers, amplifiers, DSPs, and mixers.
- Understanding of networking fundamentals (IP addressing, switches, VLANs, PoE).
- Ability to read wiring diagrams, rack layouts, and technical drawings.
- Experience with cable termination, rack integration, and AV equipment installation.
- Strong troubleshooting and problem-solving skills.
- Good communication and customer-handling abilities.
Preferred Experience
Experience with one or more of the following brands is an advantage:
- Yealink
- Logitech
- Jabra
- Poly
- Samsung
- LG
- Maxhub
- ViewSonic
- BenQ
- Bose Professional
- Shure
- Biamp
- Crestron
- Extron
- Q-SYS
Qualifications
- Diploma or Bachelor’s Degree in Electronics, Electrical, Computer Science, IT, or a related field.
- 2–5 years of experience in AV System Integration, Video Conferencing, or Professional Audio-Visual solutions.
- Freshers with strong technical knowledge and relevant certifications may also be considered.
Key Performance Indicators (KPIs)
- Successful completion of installations and commissioning.
- First-time fix rate for service calls.
- Response and resolution time for customer complaints.
- AMC and preventive maintenance compliance.
- Customer satisfaction and technical support quality.
- Adherence to project timelines and installation standards.
Why Join Universal AV Solutions?
- Work on enterprise-grade AV and collaboration technologies.
- Hands-on experience with leading global AV brands.
- Opportunities for technical certifications and skill development.
- Career growth in a fast-growing AV system integration company.
- Performance-based incentives and a professional work environment.
Benefits:
- Cell phone reimbursement
- Commuter assistance
Work Location: In person
