Key Responsibilities
- Receive, record, and distribute leads to the concerned sales team members.
- Maintain and regularly update the lead database in Odoo CRM/ERP.
- Track lead status from initial enquiry to final conversion.
- Coordinate with the sales team for timely follow-ups on all assigned leads.
- Monitor pending, open, qualified, and converted leads.
- Follow up with sales executives regarding lead updates and closures.
- Prepare daily, weekly, and monthly lead status reports.
- Coordinate with customers for basic information, requirements, and follow-up.
- Ensure that no lead remains unattended or overdue.
- Identify inactive or pending leads and coordinate for appropriate action.
- Maintain accurate records of customer communication and follow-up activities.
- Coordinate with internal departments such as Sales, Purchase, Technical Support, and Accounts whenever required.
- Support the management in preparing sales and lead-related MIS reports.
- Monitor sales team performance related to lead follow-up and conversion.
- Perform other coordination and reporting activities assigned by management.
Pay: ₹13,000.00 - ₹19,000.00 per month
Benefits:
Work Location: In person
