Position: Chat Support Executive
Location: Sector 17, Gurgaon
Salary: ₹35,000 CTC per month + Incentives
Working Days: 5 Days a Week
Shift: Rotational Shifts
Work Mode: Work From Office
Eligibility Criteria
- Minimum qualification: 12th Pass
- Freshers are eligible to apply
- Excellent English communication skills are mandatory
- Strong written communication and typing skills
- Good customer-handling and problem-solving abilities
- Professional and customer-focused approach
- Ability to work effectively in rotational shifts
Key Responsibilities
- Handle customer queries and provide accurate information through chat.
- Resolve customer concerns professionally and efficiently.
- Maintain a high level of customer satisfaction.
- Understand customer requirements and provide appropriate solutions.
- Maintain accurate records of customer interactions.
- Follow company guidelines and standard operating procedures.
- Coordinate with internal teams whenever required.
Benefits
- Salary up to ₹35,000 CTC
- Attractive performance-based incentives
- Cab facility – both sides
- One-time free meal
- 5 days working
- Opportunity for professional growth
Pay: Up to ₹35,000.00 per month
Benefits:
- Commuter assistance
- Food provided
- Health insurance
- Life insurance
- Provident Fund
Application Question(s):
- How much do you rate your English communication skill out of 10?
- How many months of experience do you have in calling related role?
- What's your last in-hand salary?
- Are you ok with sales role with higher incentives ?
Education:
- Higher Secondary(12th Pass) (Preferred)
Language:
Location:
- Gurgaon, Haryana (Preferred)
Work Location: In person
