Core Qualifications
Certification: Six Sigma Black Belt with 3-5 years of practical experience in Lean Six Sigma or Transformation initiatives
Experience: 8+ years of overall work experience with proven expertise in business problem-solving and delivering measurable business value. Exposure to the service industry is essential
Technical Competencies: Practical application of Lean Six Sigma techniques and automation. Familiarity with Data Analytics, Machine Learning, and Artificial Intelligence (advantageous)
Preferred Certifications: Six Sigma Black Belt
Soft Skills & Attributes
Excellent communication and presentation skills
Strong program management, networking, and stakeholder engagement capabilities
Assertive, self-driven, and comfortable challenging the status quo
Goal-oriented with a strong execution mindset
Key Responsibilities:
Promote Data-Driven Culture: Deliver training on quality tools and methodologies to embed a data-centric approach in operations
Enhance Client Satisfaction: Achieve best-in-class ratings by implementing process improvement and delivery excellence initiatives
Lead Transformation: Drive business process improvements leveraging Lean Six Sigma, automation, and transformation programs
Stakeholder Engagement: Collaborate effectively with clients and internal teams to deploy and sustain improvement initiatives
Thought Leadership: Conduct workshops and develop continuous improvement roadmaps for client products and services
Mentorship & Execution: Lead and mentor Lean Six Sigma projects to deliver measurable business value, productivity, and quality gains
Analytical Problem-Solving: Identify root causes of data quality issues and implement effective solutions
Good To Be Skill sets
Master Black Belt, Agile, Digital competencies etc.
Certification Required if any
Six Sigma Back Belt
Span of Control
40 Product Managers
Reporting To (Site Lead/DP/CP)
DP/CP
Shift Timings
Flexible-Overlapping Shift
