Job Description & Key Result Areas
Role Summary:
Raise is built on this core philosophy, we will bring exceptionally great products, awesome user experience
and best-in-class customer service to our users. Raise is a diversified financial services group comprising high-
growth companies such as Dhan (Investing & Trading), Upsurge (Learning), Filter Coffee (Content & Research),
Fuzz (Raise AI) with expanding interests in Wealth Management, Insurance, Asset Management, Lending, and
other emerging businesses in the pipeline.
We are looking for an HR Manager from hospitality, wellness, or service-led background who understands
that great customer experiences are built on strong, motivated, and well-supported teams. You will closely
work with leaders to manage hiring the first set of team members to building culture, systems, everyday
people practices and create a workplace where people feel supported, challenged, and proud of what they
build together.
Expected Responsibilities
- Own end-to-end hiring for all roles including frontline staff, instructors, operations, and support
teams.
- Design and execute onboarding experiences that set the tone for culture and service excellence.
- Drive employee engagement, motivation, and retention in a service-oriented setup.
- Establish simple, fair and actionable performance and feedback practices.
- Set up and manage HR systems, leave & attendance management and shift alignments.
- Ability to bring discipline without losing warmth.
- Strong instinct for people experience, service quality, and culture building
- Someone who enjoys being on the floor, close to teams, and dealing with on-ground people
challenges.
Expected Skills:
Qualifications & Experience
- MBA / Post Graduate in HR or related field.
- 8 to 10 years of experience, with strong preference for candidates from hospitality, hotels, wellness,
aviation, or service industry environments.
- Strong on-ground HR experience, accessible, and involved in daily operations.
- A natural service mindset someone who understands employee experience drives customer
experience.
- Ability to handle frontline workforce dynamics, including shifts, high interaction roles, and fast-paced
environments.
- High ownership and execution focus, someone who can build and run simultaneously.
- Understanding of HR operations, compliance, labour practices w.r.t hospitality setups.
- Structured, practical, and comfortable working in an evolving environment.
Pay: ₹596,720.35 - ₹1,967,951.44 per year
Benefits:
- Flexible schedule
- Health insurance
- Life insurance
- Paid sick time
- Provident Fund
Work Location: In person
